Dwivedi Hotels - Palace On Steps

The ganga view from the room!! I have traded my comfort for the early morning sunrise view!!!!

Restrooms are extremely small and it’s genuinely difficult to use the commode comfortably. The approach roads are also narrow and tricky, and it feels like comfort has been sacrificed just for the Ganga view from the room.If you plan to stay here, be prepared to walk at least 40 minutes (to and fro) whenever you want to go out to get food or visit nearby temples, which can be quite tiring.

The staff is excellent, and very knowledgeable about things to do in the area. They are also incredibly accommodating. The morning breakfast is great, with different options every day. WiFi was great.

It is a budget hotel. The rooms are small. We had 3 rooms. One had a good shower, the other two rooms did not have hot water.

Proximity to ghats!

The rooms were below average; washrooms were horrible. The rooms were cold.

Location of the property is terrific. Fantastic view from the room

Is a bit of a walk through meandering lanes from the main road. More direction boards will be helpful

Location, River view, staff cooperation, restaurant

I have no complaints

The man who came to help me find the hotel when i got lost, and carried my bag, on his head, all the way to the hotel. He was incredible

We spent 4 nights at Palace on the Steps. The rooms are small and basic but the location for the price is unbeatable. Being able to watch ghat life on the Ganges from your room balcony or the rooftop terrace is incredible. The food at the restaurant was also great. The hotel is hard to find - and contacting the hotel to organise assistance on arrival was tricky - but it is worth persevering. Staff were friendly and helpful.

Location on top of ghat and free breakfast

Size of the room was very small

Outstanding location. Room with balcony on Ganges view. Very friendly and attentive staff. Nice rooftop restaurant.

Rooms are a little bit outdated.

I just keep coming back. The views over the Ganges from the room and the restaurant are unbeatable. The staff are lovely and breakfast is great.

Great location, staff very helpful and ready to respond to any needs or questions quickly, helped me carry luggage. The view from the cafe is amazing. The bed was huge and comfy. Felt very protected when I realised people were on guard around the building 24/7 and making sure the monkeys don’t stay around on my roof.It was a pleasant touch that they had recently refreshed the painted art on the walls near the buildings and it brought me a feeling of safety and care for surroundings.On arrival the staff showed me their two buildings and allowed me to choose which room I want to stay in. Very kind to provide complimentary water and toiletries, which was not just shower gel etc but even a comb and a dental and a shaving kit.Breakfast was lovely and arrived quickly.Great experience, would absolutely come again!Also met another solo female traveller guest who returned here many times so it seems like a good place to be and worth climbing the steps for.

There were some mosquitoes and a dragonfly in my room which I lost and couldn’t find later to ask staff for help when they were there, but they gave me a refill mosquito repellent which solved the problem. Water from near the AC on the wall was slightly trickling down which was just tiny so it didn’t cause me an inconvenience. Ventilation was good where I stayed as there were fans both in the bathroom and room, however perhaps airing the rooms a bit more often would help.

Rooms are awesome. The bed is so comfortable. Food is so fresh. Breakfast is excellent. The view from the balcony is magnificent.

The balcony! Its private, has a fantastic view of the mighty Ganges and the most beautiful sunrise!

The TV was not working, the shower was leaking and the wardrobe had nails sticking out which was dangeroud.

Room

The hotel does not have an elevator and this is not mentioned anywhere on their page. I had booked the room for my parents and they had a lot of trouble moving through the stairs

Service top! Location right next to Ganga, watching sun rise from own window or balcony! Breakfast at roof top terrace.

During the hindufestival it was to much pollution. Staff was great and helpfull.Room was not so clean. Better to use water with soap than only the brush...! Breakfast ok, and of course.. awsome view to ganges.

the location was excellent right on the ghats walk to everythingstaff were great very helpful

Not the cleanest. Could do with some renovations.

- Location, Location and Location.- Heritage Property located right on the ghat- Amazing view of Ganga-ji

It's not a negative, but something that can be done to make the place even better. Add more art inside the property. Rooms can use a bit mroe color.

Everything was wonderful staff, view of river, proximity to ghats

Access to hotel is difficult especially if you have luggage, hotel helps with luggage and pick up room and toilet sizes are very small

Fantastic location with nice view of Ganga river. Good and adequate breakfast. Friendly staff and very helpful. They arranged for early morning Darshan of Lord Vishwanath.

Location and proximity to key places