About
Experience an abundance of unparalleled facilities and features at Hotel City Palace.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Varanasi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations.During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Hotel City Palace with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. For visitors wishing to smoke, designated smoking zones can be found. At Hotel City Palace, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience. A few accommodations within Hotel City Palace offer unique design elements such as a balcony or terrace.Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water and instant tea is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and towels, ensuring a comfortable stay for guests. Begin your day carefree at Hotel City Palace, as complimentary breakfast is offered for your convenience. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Hotel City Palace, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing kosher alternatives for those with special dietary preferences.At Hotel City Palace, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.
201 Reviews
- Cleanliness
- 7.2
- Staff
- 7.3
- Location
- 6.9
What Guests Say
- “Nothing, absolutely nothing.”
- “Location and parking and staff”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Accessible Rooms / Facilities
- Free Breakfast
- Airport Shuttle
- Kitchen/Kitchenette
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Deluxe Room
- Accessible toilet
- Air conditioning
- Air purifier
- Balcony
1/4Deluxe Quadruple
- Accessible toilet
- Additional bathroom
- Air conditioning
- Balcony
1/4Deluxe Double Room
- Accessible by lift
- Air conditioning
- Air purifier
- Balcony
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What Guests Loved
Based on 201 reviews
Pros +
- Nothing, absolutely nothing.
- Location and parking and staff
- Staff was very rude behaviour. Lift was not working only for going up and not for coming down.
Cons -
- Hotel owner/manager lack honesty. They cancelled my booking for the rate that was originally fixed and then provided me a room on rebooking for much higher rate. Location was terrible, room was dirty and food disgusting. Very bad experience. Will never.
- Property was nice, but I selected balcony room which was not given
- Behaviour of staff. TV was not working. Lift was only for going up.
Nothing, absolutely nothing.
Hotel owner/manager lack honesty. They cancelled my booking for the rate that was originally fixed and then provided me a room on rebooking for much higher rate. Location was terrible, room was dirty and food disgusting. Very bad experience. Will never.
Location and parking and staff
Property was nice, but I selected balcony room which was not given
Staff was very rude behaviour. Lift was not working only for going up and not for coming down.
Behaviour of staff. TV was not working. Lift was only for going up.
Had an excellent stay at Hotel City Palace! The rooms were clean and comfortable, the food was delicious, and the staff was super friendly and helpful. Perfect place for a relaxing stay with great service. Highly recommend!
The stay was decent, and the food was good, but I wasn’t satisfied with the cleanliness. The rooms could have been maintained better. Hoping for an improved experience next time.
Hotel stay is very bad.. neither location is good nor service.. also room size is too small.. very bad experience..
In photo it looks very good but actually it’s not. Room size and service is very poor.Location is also not good.
Rooms are extremely small.Although staff was polite The gad limited resources to manage hospitality.
Staff was friendly
Very small room,Bedding was not proper, local blanket was available
It was okayish stay.
Service and staff was way too slow. Upon calling for cleaning the room no one came. Water comes out of the commod as well as outside of the washroom. Overall the stay is just adjustable as it's almost near to the temple and other facilities.
The breakfast was good. The front desk manager was very accommodative and polite.
The staff of the hotel is very good and the rooms are comfortable
The breakfast is very disappointing. Only aloo paratha or aloo puri is served on alternative days that too of substandard quality. The hotel is a bit inside.
Food was ok.
-No proper restaurant-Offered free breakfast, but only 1 item-Though a Quadruple room, no space formovement , occupied with bed-Distant from the main shrine - kasi vishwanath-collected hefty amt for extended 3 hrs stay without bill
Good hospitality, amazing staff. Rajesh and other staffs were cooperative and friendly. Great stay. Highly recommended.
food we ordered for dinner and lunch was best of all
rooms were small , as we aspected bit spacious room.
Passable
AC not working properly,water coming from AC. Very small room
Cozy room; kind staff; tasty food; clean environment; near to the train station; good location; easy to get public transport; supportive staff.
The only thing I expected was a balcony and city view which was mentioned in the description but nevertheless, the stay was worth the money.
It was near to Varansi junction
It was old and not maintained, bath room lock was broken. Most of the room does not have window , so suffocating….
No as exception related money or online pictures not matching is different and very very small roomPrice is upto 2500 but totally small room
No as exception related money or online pictures not matching is different and very very small roomPrice is upto 2500 but totally small room
Hotel staff very rude.they r charg extra for early check in.bathroom are not clean.complementry breakfast include only one choice.i m not satisfied.
Facility was good .. clean toilet & hot shower room
For international travelers … you are forced to pay cash !!! Or use the credit service that does NOT accept international / world card Which was very disappointing Booking.com pic are not what you get
The hotel is basic but clean and has everything you need. We only had good interactions with the friendly staff.
Amenities & Policies
Amenities
Fitness & Spa
- Spa
Food & Drinks
- Free Breakfast
- Kitchen/Kitchenette
- Restaurant
- On-site accessible restaurants/lounges
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
- Kids facilities
General
- No Smoking Rooms/Facilities
- Refrigerator
Guest policies
| Check-in | After 12:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
The property accepts bookings only from non-local guests. br/ Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Location
81 Englishia Line Road, Cantonment, Varanasi
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