Senses Hotel

Mr Ganguly was helpful. Food was good.

The service during the breakfast and check in

Superior room was a pleasant improvement on the executive room. Kettle in room, check-in 24 hours. Nice pool area and bar on top floor for drinks with beautiful views of the city.

Executive rooms were below par. Stained toilet, dirty floor, no wardrobe, hardly any toilet roll given without asking for more. Moved to superior room a few days later, much cleaner. Arrived at night and the entrance was blocked by packs of dogs, there’s an insect zapping machine in reception that’s killing mosquitoes as you check-in which doesn’t set the greatest vibe. Hotel was undergoing refurbishment when I was there so very noisy and busy with workers.

Rooms are large and clean. I got upgraded to a suite, which was even nicer

The restaurant seems to have reduced the price of the dinner buffet since my last visit, and consequently also the variety of the menu. Similarly, the breakfast buffet is now on the terrace instead of the ground floor, and is quite cramped for space

Only the Food at Restaurant and Bar

Rooms are outdated, need a lot of cleanliness from top to bottom. Molds / Fungus Formation on the furniture, Bathroom, shower area. No towels were provided, linen and bedding was stained. If you request something it will be taking hours to deliver.

Friendly staff, roof top facilities, hotel taxi driving me 3 days in a row!

The fact that I was booked into a room where the toilet sported out water from the wall when I flushed and the sink leaked from underneath. However, I was moved to a room where everything was OK.

Open roof bar/ restaurant was good.Room was good too but security is really a concern there.

You don't have any security there. My car was parked inside hotel's parking area and someone broke my car..when I asked the for CCTV footage they couldn't show footage though they have cctv in the parking area. They say something must have happened but we don't know what happened. So I sent my car to work shop and then booked a ola to get out of that shity place. Would you like to stay in a hotel where ur have to face this kind of serious security issues ?

Very expensive, Food quality is not good, staff is not cooperative

breakfast was great, enjoyed edli & dosalocation is not bad..?so overall everything’s good except management lit bit slow not responding quickly when needed..I was totally disappointed when given broken main door, telephone out of service, no fridge and water leaking on main floor etc.

breakfast was great, enjoyed edli & dosalocation is not bad..?so overall everything’s good except management lit bit slow not responding quickly when needed..I was totally disappointed when given broken main door, telephone out of service, no fridge and water leaking on main floor etc.

They staf is so good and friendly .specialy one room service boy Ranjit he is good and well communicated . others wise they roop top view is osom .

Some time they ac is not working .and they room is feel always watery.

Location

The rooms and bathrooms are absolutely terrible. As small as a train coupe and bathroom. No proper water flow also. It was a horrible experience

The bed and good lightings and the view is great...

tv is not working... And there are some scratches in the wall.. overall it's good..

neat. decent room size. polite staff

AC not upto the marklift super slowstaff need to be more attentive

Bad

I had confirmation but they denied

Terrace

Rooms and LIFT

Vary rudely behavior of front office staff

The test of food was vary poor front office behaviour was vary rudely

food was nice.

internet did not work

The hotel service staff is friendly and helpful.

The room Aircon needed service

Nothing only location

Bad

Not given room, and they informed that they have not conformation booking with you

Average...appears overpriced