The Samilton

Breakfast was ok. But the rooms need a lot of work. The furniture was old and obsolete. The washroom also need a lot of improvement. On the whole the rooms were not the worth you paid for.

Everything

Superb location. Excellent service. Very courteous staff. Very clean. Excellent breakfast and dinner. True value for money.

Room size is a bit small. Cloth hangers are too high both in the closet and bathroom.

Morning breakfast and tea delivered to your room.

Bit noisy from traffic outside. I guess it is on the main street.

Not recommended as you cannot pay by card

Dirty linens.Dust everywhere No facility of Paying through Debit or credit card

Great location very friendly and helpful staff. Lots of lovely smiles. Makes a big difference.

A little noisy but nothin a good ear plug couldn’t fix… it is India!

Location and cleanliness.

I was awakened by some guests checking out early at 4:30 AM. They made so much noise, it was impossible to get back to sleep. The hotel management should ensure the passageways are kept quiet at all times. I understand its not entirely hotel management’s fault. People should have civic responsibility as well.

Location is good.

The rooms that I booked was superior queen. This was the most expensive available in the hotel. This room was accessible by a elevator but it was not mentioned during booking that the path from the elevator to the room would be full of construction dirt, one would have to go to another building after crossing n open verandah type area. The ongoing construction was not mentioned in the hotel details. My parents who are senior citizens stayed in these rooms. They were moved to a smaller room that night upon my mother's insistence. However , there was no refund of the money.we only received a courtesy credit of 35 $ from Booking.com. the booking com people were unable to reach the hotel folks. I was not able to reach the hotel folks due to their line being constantly engaged. They told my parents that the refund is being sent by booking com which was in reality a courtesy apology for the issues at the hotel. We will never be booking this place again.

Great staff, clean, well located, safe hotel- can recommend!

Good Locality.Food quality and tasteStaff response and behaviorValue for moneyRoom services are quite goodVery well enjoyed my stay in the property.

Sometime Wi-Fi did not work..

Breakfast is always good here, including most of the food options as well as TEA, Location is quite central

sometimes early morning Road sound comes through windows, and a bit of noise sometimes, from floors above or maintenance work

Staff with their attention and friendliness.

Room condition, cooling, bathroom as well view from room.

The location is good. but lacking the value for money character. Food is overpriced and rooms are average in size. Though the staff was very courteous and supportive.

The food and room size. Doesn't look like a family hotel or transit hotel for business travel.

I liked everything as a package. But the which tops out for me the most was the warm staff. They were very friendly and attentive. I noticed that they have attended and rectified issues for me even before I noticed them. It was very comfortable. The front seat staff go beyond and above to help you with your personal needs than sticking to the book.

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Room was not in good condition. Bathroom was smelly with old rusty faucet.

Need a renovation otherwise not livable

Literally nothing except the location. They try to scam you and have zero regard for customers.

I booked this hotel for my guests as it looked good in pictures. But it was we below average and when I requested for extended checkout; they charged 1.5x times what was agreed upon and demanded that my guests pay in cash to avoid taxes. They harassed my guests for the money. I would never ever recommend it

The breakfast was sumptuous and fresh. The chefs at Samilton are very skilled at cooking up a delicious meal - be it noodles or maachher jhol-bhaat or the items in the breakfast spread.

Breakfast and evening meal excellently served by very pleasant and attentive staff. There was a variety of food to choose from the menu

Air conditioning in room could have been more efficient

Great breakfast. Helpful and kind staff. Good location.

Only the location is good, rest all is poor

Rooms are extremely congested and not a positive atmosphere for families. Rooms were not available and ready on arrival which was much beyond check in time

The hotel was centrally located. Close to many local street food stalls and 800 meters to Forum Mall. Staffs were friendly and nice.

Cleanliness. The room was small and the floor was dirty. We booked triple room but they didn’t pre-setup rollaway bed prior to our arrival. We had to wait almost 30 mins for them to setup and it was almost 2 am. They gave us smoking room. Bedsheets and towels were old and yellowish.