Grand Continent Secunderabad A Sarovar Portico Affiliate Hotel

Convenient Location

Cleanliness of room. Washrooms

The Food prepared by the Hotel Kitchen was good, The Staff was very polite and receptive to all our complaints and acted instantly to resolve it.Location of hotel is very good, situated in the heart of the bustling city. Disadvantage being one is affected by the city noise even if the windows are closed, rooms are not so soundproof.

Breakfast was decent but same old breakfast every day, no change and variety. Location of restaurant was not good as it was on the top floor and the floor just below which has many rooms have to bear the brunt of constant furniture being moved and arranged by Restaurant staff. We also suffered during our stay.

More spacious, cleanliness and staff response and welcome is appreciable.

Location proximity to Train Station and staff

Towels, Blankets, pillows turned dark from white ( maybe too old), found couple of mosquitoes. They are almost there but not perfect.

Location and Room cleanliness

Service was not as expected.WiFi was not workingHad to demand for a refrigerator in the room.Staff were not aware of facilities that are part of the room

A brand-new hotel in a great location. Very spacious room and bathroom, great minibar, good breakfast, very friendly and helpful staff, great value for money.

The view was good

As I booked this hotel for my parents. As my parents requested to refill some snacks in the room. They said they are gonna refill it ASAP. But they never did that thing and when I asked in the reception they said they are chargeable(In a rude way ). So???? Do these guys think we won't pay for the snacks or what. Such an arrogant fellow in the reception. Personally I won't suggest this hotel.

Location was good. Easy access to transport

Cleaning was not good. Only beds were made and floor was never mopped. Sink in bathroom was never cleaned. Toilet paper rolls not adequate for number of people in the room. There was loud music playing in the corridor just outside the rooms until very late at night.I was asked by the night reception to pay the laundry bill when it had already been paid by a member of the family before they vacated the room.

Except for the Location everything else was terrible.

The front desk was the worst I have encountered. The property was supposed to have free wi-fi but nothing about it was mentioned. The room and especially the washroom was dirty. The seat of the commode was cracked and filthy. The management needs to look into the hospitality aspect and then the housekeeping. The direct lines for in room dining was not functional many a time. Never felt more unwelcome at a hotel in my life.

Safe Hotel

Bad breakfast. Just opt for the room and walk down to Kamat on the opposite side of the hotel

They told us that they have not received the booking details so we have to call to agent number and then they have started cleaning room which was very untidy after cleaning room was too smelly

Manager was too rude and unprofessional after showing booking details they don’t let us checkin after confirmation of bookinh

Great location and good food

The flush button was not in the right place it was very far away from the flush a too hard to press

Locality and clean

Outside disturbance as it was on the main road

Na

Woman at the reception was super rude. I booked a deluxe because i didnt want twin bed. One bed would have super comfortable given my back pain. She said its not available , i showed her the booking of deluxe room but she didnt care. She gave me an option of take it or leave it. I had no other option but taking it. Then much to my disappointment, i got a call from the same lady from reception that you are staying in a twin bed room and now you have to share the room with another guest. I got super pissed ofd and threatened to leave the hotel right away if they insist on sharinf the room with another guest. Then she called me back saying that you will have to shell out 3k something and you dont get to share it with another guest. I agreed and that was the end of my nightmare. Never coming back to Grand continent. There is nothing grand about the hotel except the name

Location and value for money hotel.

Lift was slow. Cleanliness in common areas can be better. Facilities can be more.

Great Hotel with good ambience on the main road. Very close Railway Station.Rooms are very good and comfortable. Food is awesome. Good Hotel to stay with comforts.

Everything was good...

Very nice hospitality, very well trained staff, delicious food. Worthy for money.

Toilet seat had a crack. There was a supporting pillar in the room.

Location

Maintenance and cleanliness

Food pathetic, waste of money

Everything