Hotel Royalton Hyderabad Abids

The location

The food in the restaurant left me ill. The staff was often detached and disinterested.

Food was good ?. Customer service very excellent.

So many drums bid sounds that obstruct my study and sleep. And offensive smell that sometimes comes up at the lobby and sometimes into the room.

Spacious rooms as per description

Washroom not clean, not functioning. Water drains were not working, flush pipe was not working properly. Price was not worth

BF Buffet and Complimentary Massage

More cleanliness and pest control regularly

Breakfast and Dinner was wonderful and tasty, served hot and fresh. Variety of of south and north dishes.

Location

Extremely poor service, I booked executive room , asked for 1 water bottle, they said it’s chargeable ? Can’t provide water bottle of 10 rupees ? In breakfast I had simple request but answer was NO , after asked to manager they provided. This hotel is looking for abstract visitors money . Never ever stay again

Quiet.

Pathetic break fast and lady staff behaviour was too bad.

I am happy always with this hotel from last 5 years I am coming in the same hotel twice in year everything is fine just only one I have a question you should upgrade your regular customer from one step to other step and give the benefit to encourage the more stop no doubt each and every star we are satisfied everything I the room boy I the sales reception counter restaurant everything no complain

No complain at all what we are asking they are serving just only one thing they have to be give the record regular customer and upgrade them with the complementary I have only this question

The food at the restaraunt was very good (especially the lunch/dinner buffet), breakfast was fine.They initially put me in what I think was the worst room in the hotel (stained furniture and bedsheets, peeling wallpaper, no shower door, etc.), but once they moved me to a different room it was 100x better: clean, well maintained, comfortableVery helpful staff-- *especially Jahangir* who really went above and beyond when helping me locate my bus stop and making sure i got to where I needed to after checking out.

The wifi was a big problem. Although it did eventually work on my phone, the wifi was so slow that I could not use my laptop for anything. As someone who was traveling for work, this was not acceptable for my needs. And the hotel only allows one device to use the wifi per guest. I suggest the managers upgrade the wifi service so that there is no limit on devices and so that it isn't so slow for guests... and its clear the managers know this is an issue because you can see people have mentioned the poor quality of wifi in their reviews since 2022 and still nothing has been done.The travel desk rep, although helpful when it came to booking a day trip, was also a little questionable. He was persistent on rounding up my bill (2730 rs.) to 3000, and when I asked what the extra charge is he then said "ok fine then make it 2800." Of course, 70 rs. is not a huge deal at all, but the principle of rounding up from 30 seemed disingenuous. Why not just charge the actual price, or other wise round down since it is below 50? Again, the 70 rupees was not what bothered me, it was just the expectation that the customer should pay more than what is owed that seemed unprofessional and in a poor taste

Room is well maintained and the staff behaviour is also good.

There is no option to choose the TV Channels. There were predefined channel subscription done by the Hotel and no flexibility to choose the guest's favorite channel. Even the hotels with no Stars are providing option to the guests to choose but Royalton didnot have that option. I stayed for 12 days and the channels provided were not at all comfortable for me and hence all the 12 days TV was of no use in the room. Further there is no option to refill the water if the guests are willing to refill. The Hotel is forcing to buy the water for Rs. 75 per Litre which is ridiculous. Dinner buffet was charged at Rs. 900 plus tax but it is not worth for more than Rs. 500.

Nothing Special than the strategic location.

The check-in process was pathetic and lengthy, the reception staff not competent. The staff are fascists. I was with fiancée and her father and receptions monitoring our moves through the cameras, it was very embracing when I came to know that.

Location of the hotel was central, the room was clean and comfortable.

The breakfast did not have any non veg like sausages, bacon etc. This could be included. And the shower area got flooded when we took a shower. But this was fixed soon.

I was alloted a massive room. Later realised it was a room meant for the differently abled..therefore.The staff is courteous and helpful.

The breakfast spread was limited and repetetive. The hotel itself is not the best to locate. The price matches a 4 star but the hotel doesnot have 4 star amenities.There is hot water...but it takes a full 15mins(by the watch) to run(rather waste)water before the hot water spouted.There's a lot on the menu but just a few things that are actually available to order.

Location

Hand wash area not cleanSlow staff working at night that took almost one hour for me to give the roomThe bedsheet was very old when I sleep I was like diving down

Its close to my relatives home

Cleanness, irresponsible staff, slow services, no verity in breakfast. Almost same food every day

Location was good

Breakfast could have been better. Some were bland and had no taste

The location is excellent. The breakfast was also decent.Staff is helpful and accommodating.

The hotel needs major revamping. Linen is torn and in poor condition. Beds have stains and bathroom amenities are old.

Reception staff not helpful when I tried to book for one more night so moved to a hotel nearby

Room was not as discription ie no bathtub,no bathrobes ,no minibar andFridge in room was not working

Everything outside the hotel was good nothing inside

The waiters could converse ,neither were they dressed properly .and their receptionist denied is watching tv from 3 pm to 0 pm saying cable was bad

Breakfast was pretty good (not included in price). Large and comfortable room. Helpful staff.

Moldy shower.