Collection O Cititel Mehdipatnam

Please refeund the advance paid money as the hotel staff informed the booking is cancelled.

When we reached the hotel, reception staff said the booking is cancelled therefore we have to make alternative arrangement. So far I did not receive the refund from Booking.com or whoever is reponsible.

staff are co operative

Room was not clean and bedsheet cover was user oneI didn't even sleep well a hoursWaste of money

Staff was also good and supportive. Room was neat and clean. Room was very nice and kept clean. Staff were friendly and helpful

Property was spacious, rooms were neat and clean. staff was very supportive. The Hotel experience was really good.

Spacious, clean, good facilities and nice staff. Prompt service.

Everything was good

Amazing stay, rooms were nice and clean as well as washrooms. Very helpful and kind staff they provide Good service on time.

NA

Great location, easy to get in and out of the city. The staff was wonderful. The hotel is well maintained. very good rooms. Really happy with everything here, the rooms, bathrooms, service are great. Overall Good experience.

perfect stay

Had a lovely stay! Our room was comfy, clean and we had service every day. The receptionist team was very friendly and professional. I would highly recommend this hotel.

NA

Good Place to stay. They provide good facilities Staff was also good and supportive. The rooms are very clean and Decent. staff behavior was good

no issue at all

Would like to thank the entire Townhouse 81794 team for making stay very cozy and comfortable , breakfast was good, staff always available to ask your questions.

NA

The staff was polite and friendly. Overall a pleasant experience. Food was good. Property in the prime location. spacious rooms. neat and clean bathroom.

NA

Bad

So cheap staff dey dnt knw 1% about hospitality management guest behavior guest respect n hw to talk also.. So weird n horrible experience.

They stright away denied stating no room and asked for 1800 to book it at the counter against the online booking of 800. They were trying to also send us to some other hotel near in the internal area and asking for 1200. Overall I booked another hotel and stayed. That hotel was extremely good and customer friendly.

They stright away denied stating no room and asked for 1800 to book it at the counter against the online booking of 800. They were trying to also send us to some other hotel near in the internal area and asking for 1200. Overall I booked another hotel and stayed. That hotel was extremely good and customer friendly.

It was horrible Hotel, this hotel shouldnt be on Booking.com ,

Staff seems to be unprofessional, when i informed the bed sheet has bed bugs, bedsheet is damage, and full of strain, he tying to convicne it is just cleaned, I booked 1 Tripple Classic room but it was single bed very very conjusted samll room was proide, wall was full spiited with ghutka and pan, under the bed full of dust and dirty, frniture was completely damage, window was completely damage, batheroom was uncleaned and without soap and sahmpoo, used towel was kept, i booked with breakfast but with INR 1551 but receptin forced to pay addtional INR 500/- i paid because it was huge raining in Hyderabad city, it was difficult to find another Hotel with wife, it was huge rainig still Hotel didnt kep footmat at the entence,

location

staff are crooks. they take booking on booking.com and then at checkin say no booking. we then have to pay additional and more than the tarrif on booking.com

Good room, good fan, good water for bath.

They didn't provide the drinking water.

This is a horrible place..even one can not sleep one night properly

Everything is absolutely horrible from starting from Receptionist room staff no toilet soap no towel nothing a person can not stay for a second as i go to room around 3am in the morning without any choice just feel the horrible night

Bad

The staff denied the booking as the rate that I paid to booking.com is below their normal rate. When I tried to reach booking.com they denied I was at the location and made me cancel the booking. Very rude staff and the whole experience was frustrating. Never again will I try this property or the booking.com site

the did not check me in , because i got the room cheaper from booking.com

front desk don’t speak English, they don’t respect the customers

Only staff

The rooms are not at all good everywhere cockroach were roaming.and washrooma taps not at all good.even the door also..