Taj Falaknuma Palace

It was comfortable and exclusive. The location was both excellent and problematic (due to it's isolation). Yoga and personal butler were two of our fav things. Food was better than other 5 star hotels. Excellent breakfast. Staff are helpful.

Lot of miscommunication.the staff wants to do good but either lack the training or the backroom.support. Reliance on sub-contractors for spa etc results in occasional poor service.They struggle to meet special requests as they do not have resources.

The staff was exceptional. They made me feel like I was a king staying in their palace as a guest. Unbelievable place.

This is a royal experience. This is the ultimate in leisure / luxury travel.

Most elements of the stay was really good - Service - Attention to detail on horse carriage, petals, local elements including ikkat design, perfumes, qawwaliCurated activities - Palace tour, high teaFacilities - pool, al fresco diningBreakfast was amazing

Food - Apart from breakfast, the food was ordinary. Can have more Hyd/nizam based dishesDirections to the hotel entry - Was tough to find. Easy to get lost in the small roads in old Hyderabad

Really disappointing

The front desk staff are neither friendly nor courteous. We arrived very early in the morning and were not even offered water, let alone coffee or tea, even though guests are supposed to be welcomed with fruit and refreshing drinks (as stated in the reservation). We were offered the option to go straight to breakfast, but only if we paid for it. After such a long journey, the staff were not very friendly. The breakfast is poor and badly prepared, which is very disappointing for a hotel of this category. We asked to speak with the hotel manager, and in a very arrogant manner we were told that we were already speaking to him, which was obviously not true. Very poor.

The location is fabulous with a good view the over all palace is well maintained the horses of the chariot are gorgeously well built and peacocks running around. The main Palace complex is ornamental, decorated and continued with rooms are simple and neat. This lot of open space to walk around and pleasant services provided by the hotel like high tea and live music in the evening, peacock feeding are a few things in spending time in this hotel.

The pool was not maintained as there was rain on the previous day to which a lot of leaves and rubbles had poured in to it,but it was not cleaned even on the next day as we were not able to access it. We faced problems on the day we checked in as it was late in night the palace hotel stops serving proper dinner after 10:00 pm and we ware not allowed to bring in food from outside, travelling with kids having nothing available to order as a proper dinner it was not a pleasant experience

Brekfast was beyond my expectation, food was great but the biggest surprise was the life soft music on a flute that this guys was playign jsut in the royal garden touching my ears while having breakfast. The room, in one word 'Royal'

all amazing, i wish i could've stayed more

Supposed to be the best property of the Taj group. But we got disappointed, the maintenance of the property is poor. Gardens are poorly maintained. They should have beautiful landscapes.

Location Room was good.

I absolutely loved the palace. You could easily stay there for three days without ever needing to step outside. The restaurants were fantastic, the rooms were amazing, and the service was truly exceptional. And the spa—oh my God—it was out of this world ???

I was disappointed with the reception staff. They were unpleasant and not as cooperative as the rest of the hotel’s incredible team.

Location bestExcellent accommodation! Food very delicious and full of variates!Very pleasant polite and respectful staff!Very delightful ambiance!Kawaali performance was a musical feast!

Can not find a fault!

Great experience at Taj Falaknuma Palace. I definitely recommend staying there. There is so many activities to do on the property (including yoga, cycling, etc)

I love the welcoming by receiving us by horses and with flowers ,I love the khawwali songs was amazing the atmosphere in the night was fabulous ?thank you

I didn’t like the up stairs rooms because my mother is suffering from back pain and there is no direct elevator to the rooms .

Breakfast had a great choice of food, including few diet options . The staff was extremely helpful and efficient.

Nothing to complain

Everything from the entry ride to how they welcome you to how they treat you and the kind of things they do behind the scenes to make you feel special and comfortable is beyond exemplary. Not only do they do everything in their power to make you feel comfortable, they did a couple of things that made my mom feel really special. And that is why, if you’re considering staying here, this place is worth your time and money.

There’s nothing to dislike about this place but I’ll point out what we faced to be transparent. We had an issue with no hot water in our room. We were given a new room for taking bath, free lunch and a bunch of apologies for a small issue that we faced.

Breakfast, staff, rooms and ambience excellent. Restaurants excellent.

Availability of a place to get drinks and food all day other than by the pool. The Gol Bungalow balcony would be ideal.

Liked everything about the palace from room size and comfort to food and complimentary desserts to friendly staff mainly Karishma, Malhar, Parnav, Farhan and Deepak. All were very respectful and helpful. The services provided were excellent by all.

Insects and bugs entering the room whenever we opened the door but still this was taken care of by the staff whenever we needed help.

Everything was beautiful like a fairtytale..the entry to the palace was magical..the Qawali experience was the best part of the whole falaknuma experience .

The food and the facilities were average for the price . The kids area could be improved a lot.

Loved everything about the stay and the property! The staff were extremely polite, helpful and good hosts. Especially Harsh and Nazir. They made our stay a memorable one!

Superb service, not surprising considering that it's the Taj. But also a wonderful palace experience - with all the small and big details that made the check in process so special plus the palace tour plus the live music in the evening and the morning. Totally worth it!

The royal suite, the activities and the staff, were all exceptional.