Super Hotel O New Cyber Grand Madhapur

The hotel was beautiful, with clean and comfortable rooms. It was even better than expected. The price was terrific. There were great restaurants within walking distance. I would definitely stay there again.

Location

Refund request logged under the Ticket ID #1219972492 by OYO. Staff was not polite. Guest decided to check out immediately after the check in, as the hotel and staff was below average. Not showing justice to the review in booking.com. The guest was charged additional Rs300 for an early check in. As the guest found place unsatisfactory decided to check out immediately after the early check in was done. Check out was done immediately even before the original check in time. Requested for a refund and staff denied. Guest checked in to a nearby hotel for the same day. Several emails and correspondence was done with property and OYO requesting for refund and nothing positive. Appreciate an immediate assistance into the refund.

Nice Rooms ,Break fast was Good, Nice location

Rooms are neat and clean, bed was Very Comfort, staff was also nice

NOTHING else

I was impressed by the efficient check-in/check-out process of the hotel. I had the best experience at cybergrand Hotel Their exceptional hospitality, elegant rooms, and safe and secure environment were the best parts. Thank you so much for making my trip memorable.

No problems

Cleanliness and check in was smooth Rooms are big and clean

Bathroom is small

Nice and tidy friendly staff and a wonderful stay. The rooms are clean, and so are the bathrooms. Nice property.

The staff were very supportive. Value for money., Rooms were neat and clean. Overall this stay was good.

Do not book a room here!

The staff is extremely rude and unhelpful.will recommend not to stay here.The bedsheets and towels were dirty.The food ordered was stale and not at all hygienic.I had 2 days booking but cancelled it in 1 day.I did not even get a refund of my money for the other day.Waste of money.Do not book room here.

Easy checkin checkout process Value for money

Matress was hardTowel provided was stained and looked dirty

The hotel staff were polite, friendly, and professional. I felt like a valued guest.

The bed was extremely comfortable. The room was spacious and clean. The vintage aesthetics were awesome. Wish we weren’t just passing through!

The staff was the nicest staff I have ever encountered at a hotel. They were always friendly and asked how our stay was going every time we walked in the door. They also were able to recommend places to get any type of meal that we needed as well

Hotel exceeded my expectations was spotless the staff was amazing and the most comfortable bed I have ever slept in.

Walking distance to everything downtown. Beautiful rooms, great ambiance in the hotel dining room and bar. We didn’t eat so I can’t rate the food, although others looked like they were enjoying it! We will come again!

Great location. We really loved the character of the hotel. The restaurant was fantastic and staff was friendly and helpful.

This hotel was amazing. The room was spacious and luxurious, the staff was incredibly friendly and helpful

I liked the locality and property owner did not bother me anything apart from initial check in

The linens were not clean enough

I liked overall cleanliness but not bed. Rooms are maintained.

Bed linen was used and torn. Mosquitoes were there.

Pathetic and dissappointing

The person on the front desk does a favour talking to you and so if you ask him anything he will say no and then u ask the reason, to which he will respond that no means no...for exampleFood available.?... NO..( Even after paying 900 for the meals during booking)Invoice? .... NoToiletries? .... No