Hotel Ekaa Keys By Bestinn Leisure, Bangalore

Pathetic hotel with keys, shower,light not working..Staff behaviour is pathetic..Stay on road but not on this hotel

A great place with decent rooms available. The rooms were clean and tidy, just as shown in the photos during booking. The location was convenient, and the flexible checkout time was a plus. It’s a good spot, and I’d definitely consider visiting again.

The first thing was there welcoming nature very polite and comforting nature of reception krishna and meera both very humble hotel was very well managed very clean and hygeine over all it was excellent will surely visit again ?

Staff and wifi

No hot water. No restaurant available at restaurant

A great stay,the rooms are very cozy,neat and clean

Room was comfortable and well-maintained, and the staff were exceptionally friendly and helpful.

Neat clean and hoid rooms. Well equipped. For the price the rooms are excellent

Poor

The guest had to explain though the room was booked on his name. The staff acted as if they are not at all aware of the booking. The guest called me at 12 in the midnight for the clarification.

disappointed as they charged more for the sheets.. small blood mark and they charged a thousand

Location

Unclean rooms. Cockroaches were roaming around. Mosquitoes were there.AC was not working.In wash room, either hot water will come or cold water will come.No dental, shaving toiletries were given. No comb

Nothing to write home about. Suffice to say I'm never coming back.

Appalling check-in experience that left me confused & disoriented. I wrote to the hotel via Booking.com app for an early check-in and they refused which is fine, but the agent swore that it was Booking.com agents responding from another part of the world. The agent had a hard time reconciling their own policies with that of Booking.com's. I was on the 2nd floor but on a Sunday morning at 7 AM there was heavy pounding on the roof due to maintenance work on the 3rd floor. I begged them to stop this, but they deferred it to 12 PM. Had to put up with 1 hour of non-stop pounding on the roof. Needed therapy to get rid of excruciatingly loud sounds of jackhammer torture from my head.Cleanliness is shoddy. They really need to get deep cleaning folks in there for a once-over. TV channels are pay as you go or the free channels in local language. Access to hot water is an afterthought, the tap and shower levers do not allow for hot water, I had to call maintenance folks repeatedly to dial up/down the temperature a few notches from the boiler room I imagine. The other big concern is the hotel's proximity to the highways. Every time a heavy vehicle passed over the flyover expansion joints nearby, we felt the seismic impact of it in the building. In all fairness they offered another room as I was about to stage a walk-out, but it was too small for what I paid. I checked out the night before my 2 PM check-out time and salvaged whatever is left of my sanity. There's no one to blame, the attendants and reception were trying hard to cope with realities of guest expectations and they couldn't even come close.

very good hotel i will recommend.

Invoice confusion and some time card machine not work Dear Sir/Madam,I have stayed in this hotel.I booked only 27th jan and 28th jan and I extended my stay period to 31st night.I need clarification on the amount paid. Kindly do the needful28th Morning 6AM31st 10PM checkoutAmount paid Phase 1 - 3360Phase 2 - 5040Phase 3- 1680

Please keep in all room shaving kit nd tooth breah

The rooms were very clean and well kept. The staff were very friendly, kind, helpful and respectful.

Very good staff and great hotel to stay safety and clean.

Location and all other facilities were good.

The quality of the food was nice!

Breakfast was yummy and fresh

Everything was good

Location and stay is good.

Pub music which is there on 3rd floor

Good spacious rooms