Hotel Sandalwood Inn - Rooms and Spa

Decent room, we booked for a AC room, but got non-AC. Staffs were helpful.

Something smelling in room ND Almira was there and rest are ok

Staff is rude, ignorant lacks a complete sense of service! Only paying the money counts.

Staff is rude, ignorant lacks a complete sense of service! Only paying the money counts. Hotel is between 2 building sites. One is yet to start in 2025!

Although there are some bars in the street the real noise comes from the 2 buildingsites on each side of the propertie. They are stilll demolishing one, after a new will be build. Receptionists are extremely unfriendly. To get to the groundlevel is only possible by elevator. The previous main exit is permanently blocked. In case of a fire there is no escape route.

They accommodated my very early check-in and 24 hour check out time. The breakfast included was very good with plenty of variety. Staff were very friendly and let me borrow phone charger as mine got lost.

The A/C remote was missing in the room.

Room facilities , cleanliness

Smaller room given the charges

Location and staff

Hospitality & cleanliness

Breakfast was not good. We were asked to come to terrace. And there was hardly any variety.

We booked a non smoking room but were provided a smoking room and the floor we were in had all smokers and the toilet was also smelling of cigarettes. The room was not at all clean. I don’t know when was the last time they mopped the floor. We were given 2 small soaps and when we asked for a toothpaste we were charged for it. Even the water bottles were charged. We are paying 2k per night for this poor service, poor cleanliness, no safety and without any basic amenities room.And the worst part was the door without proper lock. We couldnot even lock the door from outside. Except for the location there is nothing good that we found in this hotel.

1. Room service2. Location3. Proper guidance by reception for any information about banglore

1.Online booking breakfast is not included, check options before booking 2. Bathroom water pressure is not good3. Plugpoints are not available near bed side tables4. Seperate bed is not available for AC rooms.5. Parking is very deep

Good staff.....hotel well located with nearness to various places and to station,bus stop etc....area is good.

They provided soap bars and shampoo packets. Room smells clean and fan is strong. Convenient location walking distance (20min) from train station.

Need to bring your own TP. The staircase for some reason is padlocked closed, meaning you have to take the elevator. What if there's a fire? That lock is a serious safety hazard and should be removed.

Very nice play to stay in city with affordable cost. Staffs were too good and facility maintained well.. Breakfast provided is worth for money..

this was the worst experience ever with the staff of the hotel. The receptionist is extremly rude and hospitality is zero. Even water bottle we have to pay 60 Rs. They say parking is there but it is like 90 degree steep and extremly risky. This was the worst experience with bookings.com

Extremely upsupportive stuff. Parking is very unsafe and like 90 degree steep below the hotel - underground

BAD

Everywhere are posted in booking the most beautiful pictures, thetswhy I made a reservation. I got a very terrible room. Bathroom was stank very well, I ask the personal, they told me its normal like that... Toilet was not flushing... Internet was not working... I went to reception I was very angry, they give me a better room, but also not the same what I saw on pictures when I booked... so I will never come vack again, it was one of the most horrible hotel in India!!!

We liked the ambience of the accommodation, the friendly helpful demeanor of the Hotel. The place was centrally located and close to major landmarks of Bangalore.

centrally located

parking is very steep and uncomfortable

Mr. Manjunath is a nice person and provide good service with smile. Food is good with polite staff. Hotel provides free wifi.

N.A

After we checked out in the afternoon at 2pm (check out time was at 1 pm), hotel staff let us keep the luggage in the hotel until 8 pm in the evening because we needed to go out for some work and we had a return journey that night. They were very cooperative.

The lighting in the room was not adequate, it needs improvement. We were barely able to read under those lights

Friendly staff. Good bed. Clean

Room looks old, poor comparison to the advertised images.Bad WiFi, not stable.No toilet paper, even after repeated requests.Construction work in the night nearby, very loud during night, could not sleep

Location was very near to city railway station ,I like the way manjuappa approach he give good response .thank you manjuappa all the room service boys il visit soon again .

i check out very early coz i don't have plan to stay many more days coz i have other schedule.