Cyan Soho Neuquén Hotel

+ A very nice hotel with modern and tasteful décor. The staff were extremely kind and helpful.+ Breakfast was varied and offered high-quality food. The room was spacious and clean, and the bed was very comfortable.+ Although the gym was not located inside the hotel, it was just a few meters away and was superb, extremely well equipped.

- The hotel was relatively expensive compared to other Argentinian hotels offering similar services. For this reason, a few details —particularly in the room— could be improved to further enhance the experience, such as the bathroom, the quality of the amenities, and the smell of the towels. That said, these are minor points: we had a great stay and would definitely come back.

Clean, nice, good located and kind personnel

Nothing was bad, it is a really good value hotel.

Really nice, welcoming and comfortable mid-range hotel. Friendly & helpful staff, good-sized comfortable room, spotlessly clean throughout, decent breakfast (cold meats & cheeses, fruit, pastries, tea, coffee, etc), pleasant lounge area, short walk to the main centre with plenty of restaurant options. We stayed while visiting family in Neuquen. This was a nice place to come back to rest :)

Complimentary apples was good.Front desk was helpful

Doesn’t worth that money and they charged for water. There have to be complimentary for water.

Great restaurant. Staff were friendly and helpful. Nice lobby and lounge to relax or work. Room was great and cleaning superb.

Gym wasn’t in hotel although not far to walk

This hotel was fantastic. The room and common areas were impeccable! Rooms are comfortable for 2 people, really nice bathroom and beds. The view from the top floors is great. The staff was very friendly. Overall great place.

The only thing I could mention is that the underground parking is tight if you have a pickup.

Rooms are big, modern, well equipped

Locacion is not perfect but is ok

Excellent hotel and service.

My only concern was that they did not have gluten free and lactose free for the breakfast, although I asked when I did the reservation

Rooms were large, very comfortable and well equipped.

Restaurant was overpriced.

The size of the room The breakfast The location

The flush was really noisy

breakfast, lobby, play room.

no heater in the rooms (air conditions were too noisy and just reached to a mild temp in the rooms). I had to request for soap ( no soap at arrival) and for hangers ( just one at arrival)... and I had to request three times for anyone to bring them to the room. parking lot too narrow for SUVs.

good breakfast; very good location and customer service

it’s a bit tired. unfortunately it is not very well looked after

comfortable, simple, warm and friendly staff

minor details to improve: breakfast was ok but could improve the scrambled eggs. Window blinds were off their rails so couldn’t close them completely. Bathroom ceiling was peeling off due to humidity. access cards constantly demagnetizing…

Fantastic staff, patient and helpful. On Christmas Day there was not a restaurant open in the town including at this hotel but the staff made us cheese sandwiches to keep us alive. Allowed us late checkout for a reasonable fee. Room was very clean, bright, and comfortable. Great shower.

The fitness center is not onsite your use is subject to the schedule of the offsite gym.

The room was excellent - spacious, well fitted out, clean, a real pleasure to stay in. Reception staff were very helpful. Having a secure car park at no cost was great, though it was the tightest I've ever met (10-point turns required). Having a big balcony with good views was a bonus.

Breakfast was disappointing all round. One staff member was uncommunicative/grumpy. the breakfast spread looked great but in fact had very limited healthy options. No good cereals, no cold milk (ask for it each day), and one day, by 9am, the fruit salad was all gone and the little that remained of scrambled eggs was like leather. Most of the offering was bread and pastries full of fat and sugar. Dining room offerings were expensive and unimaginative.

The room was excellent, spacious, well laid out, with everything you'd want, eg desk, fridge. Bathroom was very good. Enjoyed having a roomy balcony and great views. Desk staff and some dining staff were great. Car park was handy, but extremely tight (10 pt turn required).

Breakfast was a patchy experience. By 9am, there were no dessert spoons left, the healthy cereal was almost gone, and the scrambled eggs were sparse and rubbery. And never any milk to go with the cereal ... makes no sense.

Facility is okay, should improve administration.

I paid in cash for the whole stay including some water and snacks from the frigobar and some days later I got a charge on my credit card. When checking out I book for one night the following week and when called to ask about free parking they told me that the reservation was cancelled and they got no available rooms. According to them I should have called to confirm the reservation.

Location, parking, rooms.

We liked everything. Might be a good idea to have glasses in the room though so you don’t have to drink out of a bottle or a tea cup!

big and clean room. good bed.

Modern hôtel well situated not far from city centre. Receptionnist friendly.

Rooms not well cleaned. Hair remaining in bath room, greasy hand trace on the walls. Very poor breakfast, bread frost and dry, Eggshell remaining into scrambled eggs, eggs cold, Poor service, Tables not cleaned between different guests. Unfriendly service