Huinid Pioneros Hotel & Aparts

Receptionist Maria Jose, had great customer service. She was very helpful and always friendly and professional.

The night staff - Male guy in the receptionist area - was not helpful at all. Very cold and unfriendly. This male receptionist, had long hair in a pony tail and I believe he had eye glasses. We went to him 2 times and guy did not give us eye contact and from far, answered our questions concerning the room temperature. He responded with an attitude and smart remarks.

The room was great and very spacious, and for its price delivered more than expected. The bathtub was amazing, the heat of the shower, and the cleanliness of the room overall were amazing. The staff was super helpful and more than one time they provided useful information so we could have the right information while going to the mountain to ski.The breakfast options were also very good, they have multiple types of food so it should be a solid option for vegetarians and those who prefer animal-based proteins.

The only real downside for me was the very loud music during the breakfast, 7 a.m. and the sound boxes were very high already, couldn't have a peaceful breakfast without having the sound smashing my head. Granted, all the other places we visited had this issue, it seems to be a trend to have loud music during coffee time, it was just way too loud.

The location is very good. Waking every morning with the mountains as background was amazing.Breakfast very good with several options to choose.Our room was really nice and confortable.

Game zone should have better quality arcades. Also I consider that those should be free. I went there with my 5 years old son to spend some time togheter , but we leaved the room after 15 minutes since every arcade there was having issues or was broken.Room bathroom with some details.

Breakfast, food at the restaurant(but servers not properly trained).Rosita , room cleaning, was friendly, accommodating, and was very efficient.Manager of front desk was able to take care of the lack of understanding of how to talk to clients and resolve issues

Receptionists should be trained. Some of them have a disrespectful and typical "sobradora" Argentinean attitude.

Really excellent breakfast, very friendly and helpful staff and a nice pool and jacuzzi as a bonus. A great stay thanks.

the buffet breakfast was really good, the room was clean and the bed was comfortable

we didn’t like the parking area which wasn’t paved, full of gravel and dusty. the showers have a leak that makes the floor wet ( we stayed in 2 different rooms and both had the same issue) Pool schedule isn’t all day and can only be used between 230 and 930 pm

Breakfast very good!

Internet in the room it does not work! Room is without AC. Room is very hot

The breakfast, the view, the rooms.

The location is good but the access to the hotel is complicated, only with a car. The main equipment of the gym wasn't working.

Close to everything but with a secluded feeling, beautiful surroundings and amazing views. Plus: restaurant on site

Breakfast was spectacular! The room was spacious and very comfortable.

Both accesses to the hotel were steep, not paved and in rather bad conditions. No coffee or at least an electric kettle in the room. A good choice

good breakfast

a. check in took 45 minutes when we were the only guests in the lineb.after we got the room around midmight we found out that the sheets were not replaced. there was no one in the hotel except the reception guy . it took him 1 hour to come with a solution that we will move to another hotel as there were no otheravailable rooms. by this time our kids were already asleep in a different room and we couldnt move. we slept on the floor and despite many requests the hotel refused to compensate us for their mistakec. check out - again took a long time. the reception team again was not nice d. I just found out that they charged me 100$ more then the price in the reservation... still waiting for respond from their side

the view and the facility instalations

a bar was missing to have a drink in the night

nice clean modern facility. excellent breakfast

check in took a ridiculus amount of time. It should not repeat not take an hour to get checked in.

Nice hotel, confortable rooms and very nice view.Very good breakfast, better than most hotels in the area.Good services, and good global quality of the hotel.On site restaurant of nice quality.

Location far from the city, in the middle of a long dirty slope. By bus and / or foot, very inconvenient location, especially since there is nothing else than hotels around. If you have your car or use a taxi for every movement, there is no issue here.At the time we were staying at the hotel, middle of February, the hotel was a construction site extremely noisy during all day, and very crowded.There is a swimming pool, but pretty small and that doesn't seem so clean.

- Very friendly staff- Super clean rooms, very friendly & helpful cleaning staff- Quite neigbhorhood- Amazing view- Fantastic breakfast

- The way up to the hotel by car was quite steep & very bumpy- Restaurant prices (besides breakfast) were expensive (even for Bariloche Standards)

Great location with an awesome view, a super comfortable room with all you can expect from a good hotel

the road that leads to the hotel is step and unpaved. I have no idea why

hotel has good infrastructure in general, location is right with a great view. Breakfast was very good, lots of options, despite the cold eggs.

the room is too small, access road is dirt and difficult to drive thru. Dinner (by reservation) was a big failure, food in the buffet was not replaced and we left hungry.

The rooms are ery large clean and convinient

Although thee hotel is marketed as a Spa hotel, the spa is located 250 meters waking down a steep hill.

excellent

Receptionist Maria was excellent, she when above and be on with helping me with my trip and tours

Try to avoid.

Worst experience ever. No costumer service. Charged me my room in advance without notice.