Cacique Inacayal Lake Hotel & Spa

The hotel’s location is one of its greatest strengths, right on the lakefront (be sure to book a lake-view room), with free 24/7 parking, within walking distance of downtown Bariloche, and just outside the city center. The breakfast was Excellent

Very outdated hotel. Staff falls short of 4-star service. I had to switch rooms twice—first the wrong type, then due to strong humidity and mold. Gym machines don’t work, and the common-area furniture is old, dirty, and poorly maintained.

great swimming pool, hot tub, sauna and steam, incredible views, great breakfast, beautiful setting. Rooms were small, but all in all, a great experience

Amazing location

We arrived late night. No hot water in the room!!!Even after several requests , no solution!! Amazing that such a 4 star hotel has no hot water in the room!!Very very disappointing and especially the staff reaction!! Not really care and not trying to help!!! Very bad experience!!!

The location and the staff was absolutely amazing. The hotel offered everything that you need, cudos to the Martin that upgraded us making our 48th wedding anniversary even better.

Spa services was reasonably priced. Excellent breakfast. Was given a room with a great bay window overlooking the lake.

Location, view, friendly service.

The shower head!! Please replace with a better nozzle! And make sure that towels are placed in the bathrooms. We had to call reception for towels.

Breakfast was very good with plenty of options and good service.

The bathroom of the unit had a very odd lay out and lack of illumination.

This is a very good hotel. The breakfast buffet consisted of delicious and high quality choices, my room was comfortable and had a beautiful view of the lake, which was mere steps away, and all staff were kind and welcoming. I will return to Bariloche, and when I do I will stay at this hotel again!

Great hotel right on the lake and overall positive, comfortable experience. A bit further from town center but definitely walkable. Great breakfast. Room has thoughtful toiletries like bath salt for after a long hike- nice touch. Has onsite parking, although the lot was nearly full during off season (we went end of March). Jacuzzi was down, and spa amenities were on the smaller side, but it functional. Pool area is pretty and clean with a great view. Would have liked to plan for a spa service in advance but despite reaching out to the hotel before my stay, was told that they can only give me spa information after guests have arrived at the hotel. All in all, enjoyed the stay and would book again.

Good points - location was great. Breakfast was fantastic. Staff were great.Bad points - The Spa jacuzzi was out of action and had been for well over a month (confirmed by a member of staff). The main hotel is good but the rooms are very tired and desperately need refurbishment. The jacuzzi in our room also didn't work and we had problems with the door lock, both issues spoilt our celebratory day and after complaining, we were reluctantly offered a different room.

Comfortable room and comfortable bed..large bathroom

Some noise from other rooms...

Great location got free upgrade to a suite with great views over the lake.

Certain areas i.e the pool area a little tired and in need of an upgrade.

The setting on the lake is wonderful and the hotel itself is lovely.

Need better lighting in the hallways.

Superb outlook over the lake, lovely garden. Great staff, spacious room. Great breakfast

Nothing!

The location is great with parking lots, which is important for the location. Staff members are friendly. The food in the dining menu is excellent. We went three times and enjoyed it very much.

It would be nice to have a self-serve breakfast setting for fruit and desert.

the bed was very comfortable and huge, the location, the view was outstanding of the lake to wake up too. pool area was wonderful

the only thing was the closet doors were crazy heavy and you had to constantly open and close them to get from one side to the other.

The hotel felt very spacious with fabulous views of the lake and countryside. It is in a great location about 10 min walk from the main st. Breakfast was lovely and the staff in the restaurant were very friendly and welcoming. Our room had a fab lake view - when we had the window open we could hear the lapping of the water - it was so relaxing. The WiFi was very good with Netflix.

The pool area didn’t open until noon and 1pm on Sunday.

As I said the first time, view amazing and this time they gave us a better room which was great. Clean and very comfortable bed. Fantastic shower.

Cold swimming pool. Towels at the pool were rather small so I took two of them and I was told that it is only one per person. Breakfast was not exceptional, it was as if we were back at the Covid times. You were not allowed to take anything from the buffet, just the bread and the coffee. Shame

The view and the comfortable bed

Staff was not very friendly except for the barman

The hotel was very nice. The pool qas excelent with excellent view. There was free parking. The staff was vey helpfull.