Aston Palembang Hotel & Conference Centre

I enjoyed staying at this hotel. The location is near downtown, which made it convenient for us to rest at the hotel in the middle of our activities, as we intended to visit tourist attractions in the city. The service from the staff was great. I requested an interconnecting room, but since they did not have one, they provided us with side-by-side rooms instead.

The pool is not big, and my kids are old and tall enough to use it (it is 1.5m deep at the minimum and not recommended for children under 5 years old). They did not provide complimentary drinks in the room, but I appreciated that they provided a dispenser so we could refill our drinks anytime. They also provided a jug for us to use for refilling water. Suggestions for improvement: We arrived during a renovation in the basement area, which was full of dust. The hotel staff should have compensated for the inconvenience in some way.The quality of the bath towels can be improved. They were clean, but it was evident that they were old and had been used for a long time.The room is not soundproof, so we could hear noise from the hallway as well as from the room next to ours.If you plan to stay at the hotel without intending to use the pool and prefer to have activities near the city, this hotel can be a good option.

location

Nothing special with breakfast choice, expect more local food and delicattesen. breakfast area just front of lobby is not comfortable, people's from reception guest and wedding event just walk around. Very weird customer flow.

Clean, staff is polite, breakfast was good

One of our room waiting for 2 hours for checkin, because the room is being cleaned

in the City center near everything

wheh We enter the room bit small of old mud, but after while the smell gone

The room is really cool . I like the facilities, the staff are also very friendly. Hotels are also not very expensive. Excellent

clean, east access and the staff were nice

the food was not so good

Pleasant

The hotel is great but the problem,why kids not included free breakfast with parent .we still must pay half price for kids that is not fair at all. And room for twin bed no have small fridges but for the big bed have fridge and we still pay for night same price aswell

Great price and good staff. But can’t found mineral water. Staff told menwhen checked out the mineral water was at hallw

Room is very poor and not well maintained

helpful staff

crowded breakfast buffet

Bad

I was not at this hotel? Never!!!!!!!

The comfortable of the room

The sounds from the outside

Location

good

a little bit far from central

Friendly and helpful staff during the stay

- Safe health protocol- service excellence of the staffs

Bathroom cleanlines poor

Breakfast was just okay

Cleanliness of the room and bathroom

sarapan gratis.

kamar tidak kedap suara.

Very good

Nil