4 Star Hotel

The Robert Towns

261 Stanley Street, Townsville, - Australia
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The Robert Towns
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About

Featuring an outdoor swimming pool, The Robert Towns offers comfortable rooms with free car parking and Wi-Fi. Each air-conditioned room at Townsville The Robert Towns features a mini-bar, tea/coffee making facilities and ironing facilities. There is also a work desk and lounge area in every room. Guests have access to a children’s wading pool, and an outdoor covered dining and barbecue area. Located in a quiet street on the edge of Townsville city center, The Robert Towns is just a 5-minute drive from the waterfront area along The Strand and the Magnetic Island Ferry Terminal.

Guest Rating

7.6

Good

Based on 1,425 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.1

Hotel Staff

9

Overall Quality

7.7
Show 3 Verified Reviews

Room Options

1/5

Deluxe Queen Room (Not Pet Friendly)

323 sqft • 1 Queen

Air conditioningBarbecueBath or ShowerBody soap

Room Details and Photos

1/5

Family Room (Not Pet Friendly)

323 sqft • 2 Single and 1 Queen

Air conditioningBarbecueBath or ShowerBody soap

Room Details and Photos

1/5

One bedroom King Suite with Sofa Bed (Not Pet Friendly)

539 sqft • 1 King and 1 Single and 1 Sofabed

Air conditioningBalconyBarbecueBath or Shower

Room Details and Photos

1/5

Deluxe Twin Room (Not Pet Friendly)

323 sqft • 1 Queen and 1 Single

Air conditioningBarbecueBath or ShowerBody soap

Room Details and Photos

Guest Rating

7.6

Good

Based on 1,425 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.1

Hotel Staff

9

Overall Quality

7.7

Pros +

  • Hotel employee was the best! She was able to check me in early and upgrade me to a room close to the pool! She was super sweet and helpful with everything!
  • Well maintained rooms, excellent addition of snacks, drinks optional extras in room. great if a traveller arrives at an awkward time of day. Ground floor access for us oldies 5 stars.

Cons -

  • That weekend the property had a group of young adults that were out partying through the night in the pool area and parking lot.and were disturbing a few of the guests trying to sleep.
  • Parking was awkward as not designated due to upstairs accommodation. We refused to park out on street as the car was new and borrowed.We were given a spot in the entrance. Not ideal but staff were very helpful and understanding.
  • Hallways and stairs are dirty, room is outdated, drapes were partially off, the smoke alarm was removed and put into the closet. The hairdryer tried to run but smoked and died. The toilet had been used and not flushed.Asked for a dryer never got ot.

Business Traveler (40)

Solo Traveler (90)

Traveling as Couple (113)

Family with Young Children (160)

Family with Teens (2)

Senior Traveler (13)

Group Traveler (57)

Total (0)

10.0

Thomas

Posted on: 8-27-2025

Hotel employee was the best! She was able to check me in early and upgrade me to a room close to the pool! She was super sweet and helpful with everything!

That weekend the property had a group of young adults that were out partying through the night in the pool area and parking lot.and were disturbing a few of the guests trying to sleep.

9.0

Verified Hotel Guest

Posted on: 3-30-2018

Well maintained rooms, excellent addition of snacks, drinks optional extras in room. great if a traveller arrives at an awkward time of day. Ground floor access for us oldies 5 stars.

Parking was awkward as not designated due to upstairs accommodation. We refused to park out on street as the car was new and borrowed.We were given a spot in the entrance. Not ideal but staff were very helpful and understanding.

2.0

Jill

Posted on: 3-19-2018

Hallways and stairs are dirty, room is outdated, drapes were partially off, the smoke alarm was removed and put into the closet. The hairdryer tried to run but smoked and died. The toilet had been used and not flushed.Asked for a dryer never got ot.

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 02:00 PM

Check-out:

Before 10:00 AM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Please note that there is a 3% charge when you pay with an American Express credit card or Union Pay and a 1.95% charge when you pay with any other credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Accessible parking
Daily disinfection
Family rooms
Fence around pool
Free Wi-Fi
Free parking
Non-smoking property
Non-smoking rooms available
Outdoor pool
Pets allowed
Swimming pool

location

The Robert Towns

261 Stanley Street, Townsville,

Top Hotel Destinations

$140
per night