Alko Hotel Integrado

Design and cleaning of rooms

Beautiful, comfortable and well located. Hotel staff is extremely helpful and friendly. Evelyn at the hotel restaurant is amazing! We had two different suites, one with a terrace and spa tub and another one with a hot tub inside the room, they were both comfortable and spacious, the beds are great and the best thing is that is a small and very private boutique hotelWe will come back! 100 % recommended

The staff were wonderful, kind and helpful.

Our room had some problems: the fridge stopped working, the saf

Clean and modern. Has a nice pool and bar.

I loved absolutely everything… the bed , the staff , the Terrace, the cleanliness, the pool , the decor … I could go on and on

I can’t say that I didn’t like anything at all. I wish the lunch and dinner menu had more options. That’s it

The guys at the restaurant were really nice and kind during breakfast.

The front desk does not know the surroundings which were necessary because we didn't know the city and we required a farmacy urgently.

The hotel staff is exceptionally friendly and accommodating. Breakfast is very good and the room, somewhat cramped, was clean and comfortable. The location makes it very easy to walk to restaurants and stores.

Current renovations made for a noisy atmosphere during the day, but it appears as though they should finish soon.

The experience was not good; they didn’t have a hotel service at all, not a person who would carry my bags; nobody change the sheets or vacuum the room, the bathroom shower over flooded and everything was wet even the bedroom rug, I got the best room of the hotel and it was a disaster.. they’r staff lack professional and service..

They didn’t help me with any of the issues I addressed from the very beginning; manager was not polite and helpful; there was no hotel service at all

The staff, pool, room and food were all excellent.

There was construction in progress

Quiet / safe street. Nice looking hotel. I had breakfast one of the days - the food was very good. Nice looking restaurant.

Coffee they served at breakfast was warm / borderline cold. Towels in the bedroom were very cheap / old. Wifi did not work on the 5th floor.

The hotel has a very unique look which is interesting. In my particular case, it was close to where I was going to spend most of my time while in Cali. The restaurant and pools area are very cozy and beautifully designed/decorated. Breakfast was great and the other plates on the menu were very tasty. Rooms were also very clean and comfortable.

Access to the hotel is a bit tricky. The stairs at the entrance are designed such that it is hard to maneuver when rolling in with luggage.

Location, cleanliness, extremely friendly staff

I liked everything

The hotel itself is beautiful, Nice pool and restaurant, also great food.

The extra charge on taxes was not noted in the Booking. also, there was no shampoo, the bottle was empty i just realized this when i was inside the shower.

Breakfast was amazing, our room was very spacious and clean.

The staff was really nice and helpful and also it was a safe location and they made sure you were safe

The menu they had the same food all the time

The design aesthetic is awesome, I love that industrial look! The new pool area is amazing as well! The staff was very friendly and helpful.

I didn’t like the pillows but that I’m aware that is my personal opinion.

The hotel is spectacular and they gave me an upgrade to the room on the top floor, which has a jacuzzi and everything. However, I went out to work and when I came back, the curtain was on the floor, I told 3 different staff members to please fix it and no one even came up to check what had happened. Thank goodness it wasn't the blackout that did fall, it was the curtain, because if it had been the blackout, I wouldn't have been able to sleep and no one would have done anything.But otherwise, it was fine.

They were doing construction that was the only bad part. Spacious suite with enough facilities.

Staff was great the construction was noisy

I like the room, was cute and cozy

Didn't like the cock roaches in the room or not having any glasses to drink from, expected more for $200 a night hotel.

The jacuzzi, the room is spacious enough. Good location also.

No power outlets. The outdoor balcony could use better lighting and more privacy.