Hotel El Peñon by Bithotels

No Parking at the hotel at all .. We were there for 2 nights and we had no hot water at all. Room pics are very deceiving,hard to sleep at night with all the noises from the streets and music from bars . Breakfast offered is horrible and low quality!

Spacious and clean. Super nice staff.

Nothing of note.

Location

In need of maintenance - materials of poor quality are worn out ; loud music outside on weekends;

The breakfast was special, not a buffet but delicious options served at the table.The location is exceptional, just 2 blocks away from the Intercontinental hotel, a key downtown location.The neighborhood is pleasant, safe and with several good restaurants within a couple of blocks.The room was spotless, the bed was nice and firm.

I loved the location, and the beds were comfortable.

The coffee maker only worked half the time, the cleanliness was ok, but not great.

All the staff were friendly the location was nice with near by restaurants and shops. The hotel had a cool geometric décor throughout the property. It felt modern yet comfortable if that makes sense. The 2 queen beds were very comfortable. The room we had was spacious but that could have been because of the lack of a dresser or wardrobe closet. The complimentary breakfast was offered at the Turkish restaurant attached next to the hotel and we tried most of them during the week long stay and all tasted good. The staff there was also very friendly and accommodating.

There were only a couple things that we thought was a bit odd and that was there wasn't really any place to unpack your suitcase to put your clothes and the only place to hang some clothes was a bar over the counter where the coffee pot and snacks were. The other thing was the bathroom did not have any counter to put your toiletries or anyplace to hang your towel or clothes to change other then the one hook in the shower.

Excelent location and staff service

It would be nice to have more cabinet room

The hotel was very clean and comfortable, very cozy vibe. It was also in a great shopping area, you can find cafes, restaurants, stores and supermarkets all in one central location surrounding the hotel. It's absolutely beautiful at nights. The lady at the front desk (carol) was very nice, very accommodating and tried her very best to ensure that we had what we needed. Even though she knows limited English she always tried her best to communicate with us using a translator which was very efficient. I liked that there were 2 restaurants at the hotel that served breakfast(included in stay), lunch and dinner.

The wifi connection was poor and the power went out a couple of nights during our stay ? we were unable to work efficiently with the wifi either being choppy on some days and completely out on some. It would be nice to have a microwave added to the room for lengthy stays.

The location is top tier. In walking distance to nice restaurants and great landmarks along with great views

The location was great and we were able to walk everywhere. There are lots of great restaurants and shops nearby and a breakfast restaurant right next door. The staff were very friendly and helpful. They helped us send our laundry out for service and got it back to us in less than 12 hours! It was a bit pricey though. We paid close to $15 for 1 load. They also have a great and spacious work area on the 2nd floor. The work stations are great!The room was very small and there wasn't much space to put our stuff. We are travelling for six months and have 4 large bags.We appreciated the size of the bathroom and that we had hot water. This was a good spot.Pros: Location, friendly staff, business sectionCons: Small room

Location was OK for daytime, didn't feel comfortable to walk to some other areas from there at night. Room is a nice size, shower was good. Taxi driver arranged by the property is excellent.

not even a bottle of water, water is in the minibar and you pay for it, even a small bottleBy a noisy road No wardrobe or hanging space, there is plenty room to have one

the room was so noisy since it was next to the road.

Too much noise and bad internet.

Excellent location

I had friends who were going to join me for a drink before dinner. They were not allowed upstairs. Had I known, I would have booked elsewhere.

This was my second stay at this hotel. When looking for accommodation in Cali, I didn't even consider other locations. This hotel is a good combination of quality and price.

Poor wifi in the room, but there is lobby with kind of coworking space, so in fact, fair enough.

I recently stayed at this hotel and had an overall positive experience. The helpful staff, cleanliness of the premises, and comfortable beds made my stay very pleasant. I especially appreciated the dedicated workspace available in the room, which was perfect for catching up on work. Overall, I would recommend this hotel for its excellent service and comfort, with a small note on the language barrier.

The windows in my room did not open, which was a bit inconvenient. Additionally, the hotel staff did not speak English, which could be improved; however, they were really SUPER kind and always eager to assist.

Nice, clean, and comfortable rooms. Excellent location. Parking is not on-site but is available nearby.

The lobby is small and does not have a designated waiting area. TVAdditionally, adding hooks in the bathroom for hanging towels would be a helpful improvement."

Location!!! The place was close to everything.

Noise. There is a main road by the hotel and there i traffic day and night.

centrally located. you can walk to restaurants and bars.

small breakfast

Love the location as it's close to activities/shops/restaurants, breakfast is tasty and included, shower warms up, a/c in room works perfectly, the other hotel restaurant is delicious, the rooms have: mini fridge, hangers, and nice shampoo and conditioner included, the facilities are stylish and the staff is so friendly.

The location is very good, it is an area with many restaurants and bars

The front desk is very uncomfortable, not at all pleasant for checking in and checking out.