Home Hotel Bergmastaren

The staff was very helpful and friendly. The included meals and fika were especially delicious and filled with variety..the rooms were very comfortable and clean.

Arriving by train we were greeted by Falun Classic Car Cruising - quite an experience! The hotel was above and beyond! The front desk staff were exceptional and went so far as to have dinner set aside for our late arrival. All staff were conscientious, knowledgeable, helpful, and friendly, including helping us arrange our travel to visit Carl Larsson's home in Sundborn. Breakfasts were excellent with a wide variety of choices. Dinners were outstanding which greatly added to the value of our stay. Our rooms were comfortable and quite clean, excellent accommodations.

Nothing; everything was exceptional.

The hotel is an easy walk away from the train station and close to a variety of restaurant and shops. The copper mine is within walking distance (if you like to walk). Breakfast and dinner were wonderful with a restaurant like atmosphere and a large variety of foods.

Nothing about the hotel! but if you are staying in Falun to see Carl Larson's home and you are traveling by public transit, the bus may not be running and you might have to take a taxi.

This perfectly-located hotel is modern and stylish and has everything you could ask for. The concept of including breakfast, dinner and afternoon 'fika' in the price means that it is perfect if you don't want or need to look elsewhere to be fed. Everything is of the highest standard and it is exceptionally clean.

Location was perfect. Close to the transport hub. Located in the centre of town. Room was very clean. Shower was very powerful. I felt very clean. I found the bed very comfortable and the duvet material was very good. Temperature in the room was just right for sleeping. Nice and quiet. Food very nice especially the breakfast, and pancakes! Staff very courteous. Will be returning.

Service was excellent from all the staff. Big + for really hot sauna early in the morning ,and that I was reminded that when I arrived! :-) Easy to access and ok gym, not the biggest . but who cares when you can run through your program and get ready for the day?

Spotlessly clean and very cosy. Very friendly staff. Fantastic breakfast buffet and a great evening meal included. Also free coffee/tea in the lobby with home made cake in the afternoons. Very central location.

Lovely staff and great location to discover Falun. The free coffee/cakes 24/24 was a great plus we didn't know about. Breakfast was awesome !

Utilities are clean and fresh.Sauna opening hours are until 22, appreciated.Good breakfast buffet.

Poor choice of dishes at the evening meal buffet. No juices just plain water. In addition some dishes end up if one comes half an hour before the closing time. Having in mind my food allergy I didn't have much choice at all and it was not really worth the money, neither was it that one expects from a hotel in this category.

Linda and the entire staff were very welcoming. Recently renovated, the rooms, lounge and dining area were spotlessly clean and cozy. The breakfast and dinner included in the price were a huge bonus. We look forward to booking again when we next visit Falun.

Great that both dinner and breakfast were included in the price. The location was good for walking around town. Mainly we needed a place from where we could drive to the copper mine and to the Carl Larsson museum. This place was perfect for that.

The location is very convenient to train station as well as town center area. All working distances. We had breakfasts and dinners at hotel. We like the way the hotel is setup, for example, no cleaning service during stay and room rate covers both breakfast and dinner. Relax and convenient!

The meals were delicious with good variety. The staff, particularly Matteo and Natalie, were super friendly and helpful in providing directions, suggested places to visit, and generally helpful. The hotel is in a great location, in close walking distance of shopping, sightseeing, etc.

Room very comfortable, staff friendly and helpful. Location is a few minutes walk from town centre

Limited choice of food for evening meal

Cool design ( many hints to copper and mining and Faluns glorious past). Excellent breakfast and adequate evening meal!

The parking was full by 7 PM ( when we arrived) so we had to park in the Street outside, not too expensive parking though.

Very comfortable beds, I had a great nights sleep. Excellent breakfast and evening meal

Comfortable stay and helpfull staff. Great location not too far from the train station, close to city centre. Would totally recommend.

Staff and location

Our visit was disappointing because lots of work being done in main reception area. Unable to use lobby most of the time due to workmen and work being carried out. No bar most of the time. Terrible small room which was supposed to be superior. It was not so we asked to be moved. We were moved immediately by lovely staff.

Handy convenience to the railway station and to the local town, and tourism attractions.

Not enough wardrobe space. No drawers for underwear, socks, casual wear etc.

Great location; an excellent breakfast with great variety; the room was very comfortable and clean; and the staff was friendly and helpful.