Grand Mercure Belem do Para

The Staff were lovely , bed comfy

Mold on corridor walls

Food was good

It is far from a 5 star hotel.Very old and outdated facilities.

The staff was very nice , the rooms were clean

1. The lobby seemed old , there was dust 2 The room were little3 The lights and airconditioning of my room fell continuously off .

The food and the large sitting area in the lobby and the ripoff terrace

The tea bags

good central location, great breakfast, friendly staff, big rooms.

bad aircon in lift

LocationStaff

Breakfast timing

I really enjoyed the spaciousness of both the bedroom and bathroom – they offered plenty of room to relax. The breakfast was decent, and I appreciated the variety. The staff was friendly and welcoming, and it was a bonus that most of them spoke English, which is very helpful for guests who don't speak Portuguese.

Even though the rooms are spacious, they don’t allow more than two people per room. I was traveling with my siblings, and we would have loved to share one room. Additionally, the pool was a bit dirty, and there was no staff available at the pool area. It would also be great if a bar could be added by the pool.

Passable

1. Hotel its not like 5 star hotel..2. the administration staf is not good and not cooperating..my colleges in the early morning had knocked everytime their door for move to another room rapidly..it is not polite

Breakfast was outstanding. My son loved the wafel

For me was oke i stayed in hotels with less facilities so ur good

It's a grat location, although the traffic is pretty bad at rush hours. The lobby and restuarant are nice. Staff are very friendly and the porters very helpful. And the bed was the comfiest I remember in a long time!

I was disappointed by the room a bit - it was pretty old fashioned. Needs a redesign really. And for such a high-level hotel I thought the breakfast was very poor - the food wasn't tasty and there was a poor selection.

nice location and nice hotel

very old style hotel that needs total renovation and reconstruction

Great breakfast, great and friendly staff.location good and safe.

All was goog

Staff are fantastic, despite the presence of the Brazilian National Football Team in the hotel, they were very helpful and attentive! The owner is very visible. Great location. Great restaurant.

Price. Very expensive for a hotel in Brazil.

Staff.Restaurant is goodLocation is excellent

Iron, toilet door brokenLight broken with bare wires exposedReception toilet filthy and no toilet paper

Location was good , breakfast .

Staff was not well informed. No tourists information at all. Super slow check in and out .Tour recommended for Marajo was a disaster

location staff

safety box was not working properly

location.

internet, service, rooms

rooms, staff, food

all good

Breakfast was fine. The location was central. Apparently there are not many hotels in Belem. It was certainly not upscale but was fine for a few days.

Our room was not cleaned the first day. Once we reported that to the front desk, it was taken care of.

I chose the hotel for its location and was happily surprised by the outstanding staff and service

I liked everything