Ibis Belem Aeroporto

Fast uber drive from the airport and back

They do not accept USD cash, you need to make sure you exchange before or use credit cards. Rooms are very outdated and musty, impossible to clean. Broken AC vent (the AC still cooled), lumpy bed, only good for bare bone necessities if you need to rest between flights, do not stay here for any enjoyment of the place. There are cheaper options that cannot be worse. I chose this one due to the Ibis brand but I think it was a big mistake.

Only the location is good. But the hotel need building maintenance, painting, air conditioning cleaning, better bedding.

It was moldy, the air conditioning was not cleaned and moldy, the bed linen was low quality and there was no duvet, and the furniture was old.the worst stay at the Ibis chain that I have ever had

The location

The room was to small, bathroom was dirty, AC was to cold. The room was dusty

Proximity to airport

Facilities were not well maintained. Sheets on bed were completely worn through in some areas.

No WiFi, the phone in the room wasn't working, so for everything you needed to go down to the lobby. Staff doesn't speak English, and the check-in process was horribly long

Friendly service, good breakfast.

The room was not clean, is super small

The location is close to the airport of Belém, which is good for a lay over. It took 7 min by taxi to get there.

The check-in was horrible. We had to wait over 1.5h before there was someone available to check us in. Understaffed.Also, be prepared to loose 12% if you pay with your credit card issued in another currency than BRL! Finance managers instructions.Market rate on 14/09/24 was 5.58 and I got a 4.98 rate. Not transparent and I am already working with Procon.

Arrived very late from long haul flight. Just needed a few hours sleep for next stage of journey. Staff pleasant enough, no complaints there. Room acceptable, expensive though. For that price would have expected even a bottle of drinking water, none in the room. Disappointed with that.

Expensive, no bottles of water.

Location close to the airport. Staff were very helpful after mentioning that the airconditioning wasn’t working properly.

Took long to do the check in because staff couldn’t really speak English.

It is 4 minutes far from the airport by car.

The hotel was too expensive for what it offers. The rooms are quite modest with minimal infrastructure, nevertheless it is quite pricy.

Proche de l'aéroport.

Check-in super long, 1h d'attente, faute de personnel.

Nothing, to be honest.

The rooms were small, the beds too tough. The bathroom dirty. Everything seemed old and broken (or close to breaking). The staff was rude and lazy (we waited 30 minutes for the check-in). It was a very unpleasent experience.

The location from the airport. Fast elevator, air conditioner working well, even old ones.

The rooms and the building in general are too old. Poor comfort, bathroom dark and old, pillows too high and hard, blankets not effective, sockets away from the bed and I ended up forgetting my charger. Telephone was not working when I needed to talk to the reception, so I needed to go downstairs and talk to them. 8:30 am they decided to make noise with maintenance in the hall in front of my door, not pleasant and welcoming at all.Receptionists not so effective during the check-in in giving instructions about how the telephone works, WiFi.. anyway, more than 3 hundred reais a night for a very poor infrastructure and comfort are not worth it just because the location is good. To make the guests happy should be the main goal, not just making money in our needs. To make a long story short, the hotel needs to be renovated and improve things.

Close to the airportGood breakfast

Bed was uncomfortable Room was cold

The breakfast was good and the staf was great

There was no internet at all during Arrival, untill we left.

Breakfast was fine. We enjoyed it every morning.

There were some noisy hotel guest during our stay.

Aproximity tô airport .Vera reasonable prive for transfer by taxi

Room verf small

Good breakfast, taxi available in the front door, proximity to the airport and one shopping center near by (around 6 min by taxi)

Staff need training for french speakers and hotel needs a remodeling

Great location and clean. Staff was great and they allow 24 hour check in. Most convenient to airport. Much better than sleeping at the airport.

This property is not up to the Ibis brand standards. I’ve stayed with Ibis many times all over the world. This property lacks many of the standard qualities of Ibis.

Location

Air conditioning barely workedSheets had stains and hair on them like someone had slept on them before.Floors were dirty