Cusco Plaza Nazarenas

Walking distance to everything.

Staff at front desk not very friendly. One day, we exited at 4:00 am for a tour. The desk associate refused to let us LEAVE until we produced our room key, even though we were not checking out and our tour guide was there. Strange and rude.

Staff and cleaning

Breakfast not many selections

The location and safe place surrounded

Breakfast not good

The staff was very helpful and friendly. the location was amazing for walking to town & tour pick up

The location was super close to major squares, within walking distance of great restaurants and sights.

Bring your earplugs as this is an older building and we can hear every guest that comes in. There is a lot of echo that travels. Most guests are up super early for tours which makes sleeping in a hassle

The very hospitality receptionists; Isabel and Heidi, and the very convenient location.

No hair dryer

Location was perfect! Close to the main square and easy access for tours pick ups

Staff was super gentil, and always answer to any questions.

The location is good.

The receptionists were the worst and super unhelpful. We had our laundry delivered to our hotel and the receptionists refused to let them drop off the laundry. They told the laundry workers they could not drop off or wait inside the lobby. So the ladies just had to wait for us while outside in the cold. So unprofessional! When we asked why they would not give a reason at all. Bathrooms smell and stay humid after one shower.

Great location and staff were great with storing our bags and ordering a taxi to the airport

Second time, staying here, good location and value for the price,staff is amazing, breakfast is good options.

Need darker curtains to block the light ,from windows, other than that excellent

Livia in reception sorted out our laundry which was a great help.

Friendly staff. Very comfortable beds. Great central location. Free breakfast was good.

Location was prime. Breakfast was good, they had reasonably priced laundry service and coordinated transfers from airport.

I was bummed they did not provide drinkable water to guests for free, only bottled water for purchase.

Great location. The receptionists always smiled. Colourful decor boosted my mood. My room was on the third floor, which has a great view. I could see Cristo Blanco from my room.

The towels were a bit old. Time to renew.

The location is very good, quiet hotel and has all the necessary facilities. They also storage our luggage after the checkout in a warehouse.

We had a morning tour and they don’t provide breakfast box as an alternative.it would be helpful if they implement this option due many tours star before 6:3am

Staff was very helpful and friendly. The room rates were fantastic, great location tucked into a quiet spot right near all historic areas of Cusco.

no view, dated features

I highly recommend Cusco Plaza Nazarenas for anyone visiting Peru. This stay is very close to all the highlights in Cusco and situated just by Plaza de Arams that you can see beautiful night lights of square and the cathedral through windows. Although it is at the center of cultural hub, I found extremely calm and quiet that you can have a good shut-eye. The hotel is very clean and entrance is located at another cute park where you can see tall decorated christmas trees during December. The staff is super friendly and really helpful, communicate well and reception is opened 24x7. There is also a small sunshade in the middle of the hotel where you can read a book or browse while having breakfast.Cusco plaza Nazarenas is a hidden gem in this city and you will enjoy every minute of your stay like I did. Happy travels to Cusco!?

The hotel is located perfectly, centrally in the historical town , right of beautiful plaza :) , walking distance to everywhere within Old Town , but you have to take under consideration that there is a lot of hills , up and down , but I enjoyed, it was part of everyday fitness for me ;) The view was beautiful from the window in my room , and it was so quiet and relaxing that I did not wanted to leave :) Shower had a good pressure and hot water as well in the sink :) Also there was electrical heater in the room which made the stay exceptional cozy ;) The hotelpersonal was very polite and nice . The sheets was nice quality and bedding. I also liked nice decorative flowers , painted directly on the walls , which made the room very pleasant.. The complementary tea in the lobby was very nice to have :) The breakfast was nice and the lady attending the breakfast service was very nice . The hotel has a nice vibe and tranquil atmosphere :) I would return to this hotel to “my room “ which I had during my stay :)

I did not like additional charge of 4% during my check-in for payment with the card . I did not like very high exchange rate added converting accommodation charge from USD to Peruvian Sole . I did not like that the bathroom in my room had a strong urine smell :((( Also the hotel needs renovations in the common areas as well in the room , there was a water damaged on the walls in the room and in the common area of of the hotel ..

Staff spoke english. Clean and comfy. Perfect location. Fresh breakfast.

The location was perfect, 5 mins walk to the Plaza and there were a lot of restaurants, ATMs, money exchangers and stores within the area. The staff were very courteous and accomodating

The room and bathroom were too small, property seems outdated