Hotel Plaza de Armas Cusco

The location was great.

When I booked the rooms I wrote to the Hotel asking if the rooms could be the ones with a balcony. The respondent that all de rooms had a balcony so I was excited about that. Unfortunately when I arrived to the hotel the receptionist told me that only one of the three rooms had a balcony and that she was given me and my family “the left ones”. My room had no view at all and de shower floor was in bad shape. For that I would like a refund, because the expressly told me all the rooms had a balcony and it was a lie.

Plaza location, saw parades out my window and activities on the plaza. I could close the window and also block out the noise. Even though the hotel was off the plaza, it was quieter in the room than another hotel I stayed out further back in the town.

NA

Can’t beat the location (unless you want quiet - it’s right on the main plaza and it’s loud). Great little restaurant for breakfast or coffee, balcony overlooking the square. The bed was comfortable, bathroom was spacious. Everything was very clean.

We were in a corner room, which followed the roofline and kept bumping our head on the low ceiling part by one side of the bed. In retrospect I wish I had asked for a different room when we checked in. They were also not communicative about the pre-arranged airport pickup and we had to call them from the airport (like they forgot about us). They did send a taxi right away once we called.

The breakfast had ok variety and nice view over the plaza

The rooms are small, warm water comes and goes and there is very poor pressure in the shower. The cleanliness was questionable, with stains on the linens and dustballs in the corners and in the closet. The location may seem nice, but there is noise 24/7 from traffic and people out partying. Lack of ventilation means you need the window open and it gets difficult to sleep in all that noise.

THe location is great. Bed very comfortable, room spacious (room 204 better than 201). Great breakfast and kind staff

If you are noisy sensitive, be aware the location of the hotel - right in the center of the plaza.

Breakfast buffet overlooking the square was delightful! Our bedroom was just what we needed, comfy bed and room to organzie our luggage. Every single employee we interacted with was kind and super helpful.

We loved the activity outside on the square. We knew it would be loud and busy. This may not be what some travellers are looking for, so do know that this area is full of beautiful life!

Very comfortable bed and quiet even though it is on the main plaza. The location is unbeatable, the room and services were great too. Breakfast was delicious with many options. The staff was very helpful and friendly, we were on 5 day hike and they kindly store our luggage. Would stay here again!

The location was great (although because of that, too noisy), the food was very good, the terrace was perfect, the bed was very comfortable, the room spacious and the shower with hot water and good pressure. They prepared a breakfast to go when we had an early tour and they storage our luggage for us. I do recommend the place (if you like the busy center). The room cleaners were very nice ( with treats everyday)

If you are a light sleeper be aware of the noise (although the room had double windows)

-big and comfortable room-great location

-no teepot in the room

-big and comfortable room-great location-great staff

-no teepot in the room

Room was very clean and the location was perfect! Friendly front desk staff and very helpful with all my requests.

Nothing!

Very good location, clean, has an elevator, which is unusual for Peru. There is a beautiful terrace on the rooftop. Good breakfast. Comfortable beds and nice towels. Shampoo, conditioner, body wash and lotion all plentiful. There is a restaurant in the hotel.

The room itself is pretty basic, but all the other things available increase the value.

Restaurant on site with balcony seating was lovely for a quick meal or beverage; the rooms were really comfy with good showers and free water bottles every day

Location. And the views were incredible. Breakfast on the balcony with a view of the square was my favorite.

Nothing really.

Everything God breackfast,location and service

I like that the location of the property is in the center of the historical district. The size of the room is good but too old. water pressure is low which I guess common in Cuzco. Also, I was expecting to have a balcony but ended up looking out to a wall. I was out most of the time but it would be nice to have some kind of a view and not a wall. also, the room needs a bit more heating, one portable heater is not enough.

The water pressure is low and the room is sensory deprived. I requested for a room with a view but instead I was looking out to a wall. when I booked, I was not given another option. I wouldn't mind paying.

Great location on Plaza de Armas, nice views, huge comfortable room, restaurant with terrace and view. Nice breakfast.

Lots of lights coming in at night. Bathroom a bit tight.

The location and great restaurant.

The noise of traffic when the window was open.

Great staff, rooms clean, smack dab in the center so easy to walk to everything. Really nice breakfast and they hand make espresso and cappuccinos for you for a small fee. Lunch and dinner is also available. There is a terrace on top with insane views that they don't really promote but is awesome. Just go to fourth floor and walk through sitting area and up stairs. Staff very professional and friendly.

Very nice hotel. I was able to store mu luggage with them free of charge when I was on the Inca trail. The staff were very nice and the desk was staffed 24 hours a day. The breakfast was nice with a view of the plaza. I also had my laundry done for a reasonable price and my clothes were delivered to my room in excellent condition.