Transamerica Collection Goiânia

Nice location excellent facilities. Very nice for children. Nice playroom. Staff sent up little gifts for the children.

I love the pool. I love the staff. They’re always so attentive and willing to get what you ever you need. I told there something that needed attention in the room on my way to breakfast and when I got to the room it was already done

Every thing is great at this property I have stayed multiple times my first choice of hotels in goiania

Elevator are a bit slow

Staff is always wonderful and welcoming. We stay here frequently for travel and wouldn’t stay anywhere else in Goiania. Breakfast is unbelievably good!

Lovely afternoon tea service to our room. Good pool, gym.

Breakfast room had noisy acoustics.

] the breakfast buffet was well prepared and one of the best I have eaten at in my 40+ years of travel .the pool area was good 15m long was just enough to swim laps The entire staff was friendly and attentive especially the head valet attendant Lots of wonderful restaurants in the neighborhood really good food

The elevators could use some improvement

Reception and sales Heloise and Vitor went above and beyond. Our second stay here and even better than the first time. Thank you.

The hotel is great. It’s not super classy but it’s a good 5 star hotel which really tries to prove it’s 5 stars not just having it in a name. Breakfast are good, we had a well working projector in a bedroom and jacuzzi

Excellent location very convenient. Close to great restaurants. The staff was very accommodating and kind! The room was very comfortable and clean, great amenities and views.

NA

The bed

The staff and the clean and the break fast even in full hotel 5 star no one understand English it’s really bad experience and I don’t prefer that hotel to any foreigner

Staff were so helpful and breakfast selection and quality was great.

The coffee was not to my taste, very bitter. Great to receive a complimentary water but only 1 when there was 2 guests in the room.

Friendly Staff.Rooms are spacious.Room Service is good.

There was no shower gel despite that it was requested many times!They're strict for late check-out (2 hours), and you should pay for an extra night if you want late check-out. (I had to argue with the receptionist, who finally took the manager's approval to make it for free)There were no tissues/napkins and will not be provided even if you asked for it.

Amazing hotel in Goiânia! Customer service just perfect. Great facilities and restaurant.We really enjoyed the pool. Kids received a welcome coloring kit in the room. Personalized welcome letters! Totally recommend!

The air was not working and the room was extremely hot! I paid a larg amount to suffer from the hotness

Check-in was quick and efficient thanks to Ruan, the staff on duty when we checked in. The bedroom, sheets, and towels were all very clean. Big comfortable bed. The bathroom is on the small side but ok. The bathroom amenities are very good. The AC was very noisy. Took us a while to sleep because of the noise. Very early in the morning water pressure was very low. But normalized after a bit. Breakfast was fine nothing out of the ordinary. The spread had all the basics. Could do with a basket or croissant. The pool area is beautiful and had a nice view of the city. Parking service was also good and had a reasonable price. I would recommend this property for short business travel.

AC noise was a bother. I don't know if that can be remedied as it is a central air conditioning. Also, the shower box in room 1613 needs maintenance as the water was leaking out of it, and the shower head needs to be changed because it had this weird jet of water that hurt. Another thing to remember is that the room was for double occupancy so there should have been 2 bathrobes and 2 sets of slippers instead of just 1. But as were just there for the night we didn't really bother to request for additional. I am sure that the hotel would have provided them as requested.

Staff is great; hotel facilities are good; location is excellent; breakfast is very, very good.

Restaurant and drinks are quite pricy.

shopping and security

Great staff

everything from reception to the afternoon tea which they take to your door. pineapple tea is amazing

adjoining door with noisy sex couple and loud tv

Breakfast was outstanding. Staff was very pleasant and accommodating.

Pool was not available.

location

the bedroom and bathroom stunk so much shower was broken and had to wait a whole day and night for them to fix it. when they came to fix it, they left mud prints all over the shower and bathroom floor… The pool was completely freezing cold and they said it would get warm , but it never Did… They didn’t care to take care of us, not even when we were paying over 2K a night for a family room. I would never recommend that place.