Rede Andrade Lapa

Great Staff

hallway to dark

The shower was nice with hot water

The sounds of the plumbing pipes threw the night

Clean, comfortable, friendly stuff. Grocery store just beside this hotel.

Kind and friendly staff. Clean rooms.

Not the most walkable area and not close to the metro

Bed was relatively comfortable.

Drain flies were coming out of the sink. The hallways needs a bit more love and care, as there was dust collecting there.

- Good Price- Kind and Helpful staff- Close to everything

- Rooms tight for more then one person

Breakfast buffet was amazing. Room was comfortable and clean. Location was very central. Staff were extremely attentive, accomodating, friendly and helpful.

There isn't anything we didn't like.

Perfect stay for good money! The staff is super friendly and the breakfast is really good. In front of the hotel many busses leave...

Bad staff, no hot water. Waiting in lines for 15 minutes for simple things.

Staff extremely slow and uninterested. The hotels key system was out of service so you had to go to the reception and wait 10 minutes for someone to help you open the door of your room. The second day there was no hot water. The staff seems uninterested solving the problems with the key system nor do they warn their customers doing their check ins.

There were 2 supermarkets in front + next to the hotel.

There was no AC adaptor and couldn't charge my smartphone. This is the worst experience I've ever had.

Stayed 10 days to teach a course at the State University & to do some site visits. The hotel was great - rooms small but comfortable. Breakfast was fantastic (my daughter is vegetarian and enjoyed it too). Nice coffee. A couple of minutes away you find a health shop with amazing Açai smoothies to sit in, supermarkets, bars, cafes, gyms. The beach and Marina (for boat tours) and old city are in walking distance. It was quiet at night. Lapa is a bit poorer than other parts in Rio (hence the cheaper price) but if you have your wits about you, it didn’t feel less safe than anywhere else we visited. Great bus connections to south or north. The staff are always keen to help and friendly.

not applicable

The only great things was the super kind staff, a nice breakfast and the position.

Air conditioned was broken and we said to them but nothing changed. Only two people speak English. They asked us 100 rs for a 2 h earlier check-in, but by the chat they said us to come.

We have chosen this hotel to be close to Sambodromo (due to Rio Carnival). Apart from this the location wasn’t very nice, however it wasn’t unsafe as there were plenty of police on the streets. It is clean. Beds are comfortable. Tasty fruits for breakfast and helpful staff. Good for one night.

Very long check-in, as receptionists are nice but not the fastest ones and seems not to care about waiting people… Breakfast (apart from fruits) is not tasty - very basic, meaty and fried. Even the coffee wasn’t very good. Hotel is old - renovation would be helpful.

I liked the staff, very kind and attentive. You can tell they're really trying to do their best.

However, the hotel is fair. In comparison with other hotels around the area, it is pretty awful. On the reservation page, they give you a nice and affordable option, but when you get to the place, the promotional room has no air conditioning. In summertime Rio. You have got to be kidding, you offer an option wo air conditioning. It'd be the same as going to the North Pole wo heating. This was not nice. I felt cheated of my choices. I could've gone to a much nicer place for the price of the upgrade I had to buy in order to have air conditioning. Awful tactic. It felt like a lie. Would not return

Location and staff

No AC (apparently is an extra)

Good value for money

Economic room is without A.C. there's the machine on the wall but it's not available. No remote. You have to top up to get A.C... I think that's really tight to to do that. It was really hot with just the fan.

Friendly and professional staff. Who did their best even if they did not speak English they tried their best to deliver good services, my choice hotel in RIO.

Lack of leisure / dining facilities, poor window views

Good hotel friendly staff.

Lack of facilities, no restaurant facilities after breakfast, only 3 small chairs in the lobby area, no where to relax. No restaurants nearby so you have to eat out or order in.

It served its purpose (a place to sleep). The staff was great, very friendly and nice! Okay price/value because it was Carnaval.

Everything was basic, nothing really spectacular.

Breakfast was nice. Some staff were nice ( but language was a barrier to resolving issues).

We did not like the sanitary conditions of the room (blood stains on bedsheets and dirty drapes touching bed),the see through drapes so no privacy- other rooms could see straight into ours, no air conditioning as advertised, repeated trouble with room keys, no remote and then old batteries placed in the remote, and then no use of TV at all for multiple hours due to intermittent signal with multiple attempts asking them to fix it.Language barrier was quite a problem so we gave up trying to get them to fix it, so we had no use of TV. Then in the morning 50 feet from hotel entrance my son was grabbed with demands for money. When we ran away from him, he followed us up to the door. Instead of seeing Rio as planned we decided to go to the airport for the rest of the day out of fear.The photos are of just the room.