Taj Hotel 305

Pros +

• It is important to note: this is a private owner suite, you arent booking with the actual hotel. That said, the suite was amazing, very beautiful and very tidy. The bath was huge, the shower very nice. The bed was soft and sheets delightful. It is a very spacious suite. The kitchen was quite usable. You do get full access to the hotel, including breakfast, daily housekeeping, pool, and gym. The hotel has a spa that is incredibly good, as well as a whisky bar that has some very delightful numbers. The staff at the Taj hotel are second to none, and I felt very looked after by them.
• The staff were helpful, although requests were repeated before implementation. Breakfast was very good indeed. Apartment was well equipped. However, the absence of a bide or douche in the bathroom was a problem.

Cons -

• It was not made clear on the booking listing that this isnt actually the hotel, that youre in a managed suite in the hotel. That should be made much clearer. I had a lot of communication problems with the company that runs this booking they didnt respond to repeated messages, and that was a problem because housekeeping wasnt initially included despite being advertised as such. I tried talking via booking.com, as well as on the WhatsApp message they sent and got no answer. Finally I rang their emergency number, and they answered promptly and got the housekeeping sorted and confirmed I had access to the hotel facilities and breakfast. Honestly if they had answered in the booking messaging then I would have no complaints.
• As above.