Hotel Dan Inn Express Porto Alegre - Próximo ao Complexo Santa Casa e Araújo Viana

Location of the Hotel was good , however as I had to also work from the Hotel , needed the Internet WiFi facility which was Not Good at all & due to this whole experience was very bad .

Worst part which resulted me & my wife checking out 1(one) Day earlier that is check out on 20th December 2024 ( Schedule Departure was 21st Dec 2024), was Non availability of Wi Fi Services and which had created lot of problem as I had to also work from the Hotel , needed the Internet WiFi facility for On Line meetings . For 3days continuously No / very poor connectivity of Wi Fi even after complaints made to the Manager at Reception . Problem continued and hence we decided to check out in the morning on 20 Dec 2024 itself due to Non availability of WiFi. One Night Payment needs to be refunded as we had to change our travel plans due to this Poor Service .

Only one of the hotel staff was actually friendly and helpful in our situation, and it was the young guy in the reception, who is also the only one with good english in the whole hotel.

Me and my friend had quite the experience in this hotel. We arrived there after a long day of traveling from Europe to Porto Alegre and we checked in the hotel at 1 am in the morning. By the time we went to sleep it was already 2:00 am and we were quite tired. However, the AC in the room was making huge noises and we couldn't fall asleep even though we were tired. So at the reception they send us to another room. We had to change rooms after such a long day and we were not happy for that. The next day we were taking a nap in the room in the late afternoon and were woken up by someone entering the room while we were half naked sleeping in there. Imagine the surprise when we saw three men with a key trying to move in our room. They tried entering twice despite seeing two half naked girls in the room and even tried to take us out for drinks in the evening. We went straight to the reception where there were two guys. The older one who also couldn't speak english was talking with the men and they were loughing about the situation. And a younger guy was talking with us and almost crying while we were angry about the situation. On top of everything we couldn't even talk with our families during the whole stay in this hotel as there is no internet in the hotel. So the solution for the staff was to send us to another room in the hotel. Needless to say we did not agree. So they send us to another hotel of the same chain where we finally had a normal experience. We asked for the manager at least five different staff members and we tryed our best to talk with him but he never appeared. For three days in Porto Alegre we had to change three different rooms and it took a lot of time and energy which we coul have spend in exploring the city. Moreover, we did not feel safe in the hotel after the incident. We were unhappy with the rooms as well as they look nothing like the pictures.

The hotel was farily good. Good breakfast and organissation (scheduled). Good location and access.

Judging by the photos, I expected a higher quality. I had problems with the cable TV (didn't work), and with the air-cnditioning. The room was simpler than expected.

Location was good.

The room was not like The photos. Was a little bit creepy. No free Parking available. Poor breakfast

The best orange cake... i’ll miss the breakfast. Good beds and a spacious bathroom

The view

Wi-Fi connection

Da vista do hotel

Room was good

Breakfast

Achei o hotel excelente. Superou as expectativas.

Very good

Passable

Superb

Poor

Exceptional

Exceptional

Good

Passable

Good

Very good

Disappointing