Master Express Cidade Baixa - Próximo ao Araujo Viana, UFRGS, Santa Casa e Beira-Rio

The location is perfect in terms of distance to other places in the town, but the neighbor is noisy. The staff was very helpful.

- The pillows were very cheap - The air conditioning was old and broken, so I couldn't change the air flow direction - The water junker was faulty for 4 days, and it was fixed only after going fully defective - The room is cleaned once a week (I was expecting every 2 or 3 days for this price range) - The breakfast could be better

Location is good, however it is very noisy during weekends. Room was spacious and clean. Comfortable bed and pillows. Reception staff was friendly. Had some minor issues when checking-in, as the online pre check-in failed to save all my info correctly.Breakfast experience was poor, food was average at best, long wait for buffet to be replenish, it took almost 20min for the coffee to be refilled. Small and loud breakfast area.Wifi reception was practically non existent in my room.

Great location, area with lots of bars restaurants and within walking of historical center.Nice breakfast. Good showers.

The bed were comfortables. The neighborhood is nice. The manager was very friendly.

The room that the hotel provided us had cigarette smell. When asked the manager to change rooms, one girl at the front desk rolled her eyes. It was absolutely disrespectful.

The room was very good.

It was noise, even tough I stayed on the 7th floor, as the property is into a night life location, it became a bit noise on the middle of the night.

All members of staff were very helpful and friendly. My room didn't have a locker (I needed to keep my passport and other valuables safe) and that was, swiftly resolved. I needed some practical information and about places to eat, use of transport, etc and I got all the answers I needed. Five stars for everyone I had contact with. Thank you! A lot of places to eat near by.

The air conditioning was very noisy. I decided to turn it off and open the window and then had a lot of noise from the street.Breakfast was included but it was a bit disappointing. Fresher bread and better quality products would made a lot of difference.

Location was good - near good restaurants. The staff spoke English and was very helpful.

The internet was free, but was under 1 mbps, UNDER! I was disappointed that the speed didn’t allow me to stream a movie. That shouldn’t be happening in this day and age.

Location lively and breakfast fine.

Not very well maintained and a bit smelly. Outside of rooms very shabby. Bed not very comfortable. Generally quite old. Reception couldn't speak English (fair enough!) but also a bit grumpy.

they changed the hotel. when a arrived at Porto Alegre sent me a message to stay in another and older hotel from its group.

I only liked the beds. They were comfortable.

I didn’t like the location, I didn’t like the fact that I had to leave my car on the street. Breakfast was really bad!! The surrounding area was very dangerous and really dirty. I don’t recommend it.

The rooms are clean, bed comfortable, good breakfast

The staff at the desk were too slow, I am not sure if there was a problem in the system, or whether they were in training. One of the attendants was sick, she mention she had a fever...I was really worried...

Location, cleanliness and staff.

The breakfast was not the same and some items were missing.

great location, nice price.

i had some problems to get in once my door room was as not working properly. it took one day to fix it!

The room was really good, bigger than the average, good looking, comfortable.

Location, room and breakfast.

Price

Conforto do apartamento.

Valores do estacionamento.

Do local central

Sem garagem

Very good

Superb

Pleasant