Hotel Alborada

The breakfast and the staff

The entrance to the parking lot

The location and the staff, good breakfast and confortable bathroom.I liked this hotel, I would make a reservation again

The room was far from the front desk and street. Far to go and buy something like a bottle of water

The location, the staff and the breakfast.

The elevator made a strange noise the first time we used it, so we decided to use the stair every day.

Great location, staff, and breakfast setup

The exterior of the building is crumbling. Not an attractive exterior.

Great hotel, as hotels should be like. Really enjoyed my stay here. Clean spacious rooms with comfortable beds. They have thought about everything you need. Friendly staff and good housekeeping. Good breakfast and free parking included.

The ramp of the parking garage is very steep with limited space. But I made it out.

Nothing, we got a refund and left immediately

The plug in the wall exploded when I tried to unplug the lamp. I was only in the room 1 minute. It had a large flash and loud noise. The room STINKS. It was revolting, it is never cleaned. There is dust everywhere and mould on the curtains. This is the worst hotel I have ever seen and they do not care. Many comments say the same, that it is not clean and there is a smell, and what have they done? NothingLook at the view from the room…..The older man from the reception went to check the room and said everything was fine with the room, that there were no problems….he is deluded as it should be illegal to allow people to spend money here

Great location if you want to stay in downtown. Close to mall, where there's a gym and waking distance from good plenty of restaurants. Staff was very proactive bringing me a fan, once hotel there's no aircon. Being fair, room is spacious and good enough.

Breakfast is quite poor. Few options, few pastries looking a little overripe. The same for omelets in little pot, looking not fresh. Aircon. There's no air conditioner in hotel. We're not talking about a 60 USD/night hotel. Pillows quite tough and thick. Finally, the hotel looks a bit empty. No restaurant for dinner if you need, and the access to the rooms are far from the reception.Internet!!! Internet is really, really poor. It doesn't work. Meeting? Forget it. Barely update your e-mail inbox.

The room was great, big and well equpped. The location was not the best since it was on a busy, somewhat rundown downtown area but easy walk to everywhere. But amenities surpassed all of those smaller deficiencies outside the perimeter of the hotel. The breafast was also superb.

The address is on main drag but the entrance is on a side street. It used to be on the main drag. It took me 2 full circles and asking 3 people there where the hotel was. But again the hotel compensated for all our troubles.

Location is good. Reasonably clean.

Outdated property. The breakfast was really poor- lots of highly processed stuff and high sugar, a few grains and fruit for cereal but the rest was very cheap and poor quality. Wish the blankets had covers as it’s not appetizing sleeping in a hotel bed with uncovered blankets. The windows to our room did not lock and they led to a passageway that anyone could access, so our belongings were not secure. The fridge in our suite was plugged in but would not get cold and the staff were not interested in fixing it, which was a problem for us as one of our children had an allergy and needed special milk refrigerated. Also the breakfast area is right above the garage and smells really strongly of fumes.

The staff was friendly and helpful.

The bathroom sink was plugged and had to ask to unplug it. Also, we asked the front staff to book a taxi and she booked a private car rather than a taxi when we were leaving the hotel. This was very disappointing.

Clean & comfortable.

There's a very steep ramp within the hotel carpark. Motorcyclists might find it challenging!

We arrived way too early,but could park the car( very important in the whole of Chili) and leave the luggage. At 14 we had the room instead of the regular 15.30. very nice room too.The hotel is very well kept, same for the room everything 100% ok. Breakfast was abundant, couldn't be better. So very very pleased .Location is very convenient. A GPS sat nav is needed because of one direction streets .

Just a remark, the hotel can't help it. The entrance of the parking is closed, so first go to reception, they accompany to reopen the entrance. Very narrow and then a steep!! Stretch down to the garage floor. And of course steep up to get out. And a phone to call reception to open the gate. Security reasons,I understand.

Location. Staff are wonderful. Value for money.

Located in a great location for tourists near the witches market. Clean and nice courtyard.

The room was comfortable for one night. The breakfast was delicious with lots of variety . The location was convenient to restaurants and close to the Concepcion Temple, which is why we visited the city!

There was a musty smell in the hallway, but not in our room.

good breakfast, very kind hospitable breakfast staff

a later checkout and earlier check in

The staff was very friendly.

The breakfast was very basic for anyone who eats meat. For a vegetarian or vegan = only fruit. There wasn’t even vegetal milk, or anything to put on bread except meat or cheese, not even for example some veggies.

Lovely hotel with a fantastic greenery entrance.Very clean, comfortable and staff friendly and welcoming, would definitely recommend

I arrived after a night flight in the morning. Room was ready at 9 a.m. and they even let me have breakfast!

the women who work at the breakfast buffet were courteous and very helpful. The location is excellent for exploring the city core and having access to different restaurants. And the magical corridor of greenery in the core of a cement city gives an exceptional welcome to each gueat