Hotel Intersur Recoleta

Excellent location. Pretty lobby. Friendly, helpful staff

Rooms are a bit outdated. Smaller than shown in photos. I requested a handicapped bathroom for my husband and it was horrible and dangerous. When you shower the entire bathroom gets flooded as the shower is part of the bathroom floor with very poor drainage. It’s truly a liability.

Perfectly located, very nice hotel. Excellent breakfast! Super clean and great showers.

Location is what you’re paying for

Extremely run down and unclean. The property is in serious need of some maintenance. No frills and very uncomfortable beds. Simple items like body lotion are not even provided Sub par breakfast.

Clean, modern, good breakfast, good restaurant

Roadside room very noisy

Excellent location: it's possible to walk around and enjoy many places and activities; excellent breakfast, mainly the berries sauce (it's delicious); all the hotel, including the room, is very clean. The staff is very friendly,

The room cleaner didn't replace some itens of the room (for example: hair cap and glass cups) everyday. And sometimes I could smell marijuana in the hallway outside my room.

The hotel is located in a lovely, quiet neighborhood of the city. The room is spacious and comfortable.

No problems

Location, staff

Lack of usual amenities in room, I.e., coffee/tea maker

LocationSize of room goodGood breakfast

No view out window

Very nice. Clean, good AC, quick wifi, good shower pressure, big bed. Great location.

The location is convenient to visit the Cemetery Recoleta (5 min walk), museo de fine art (walk 12 min). To other places, you can take Uber, most ride are within $5. There are many restaurants within walking distance, including to a famous Michelin star Aramburu ( if you wish to eat economically, go to its next door sister restaurant owned by the same chef), great quality and normal prices. The hotel staff at front desk are helpful and polite. In comparison the restaurant staff are less warm. The rooms are big enough. They can keep luggage free of charge. The rooftop gym , sauna and terrace are a bonus. We love to spend time there, quiet and clean.

Not really

Breakfast was good with lots of options both hot and cold. Nice surroundings. The front desk were really acomodating when I asked to have a small bag stored there for two weeks while I was on a cruise.

Didn't like being given a room designed for disabled guest. Difficult to shower without water going everywhere. Also, the room had no chair to sit on to watch TV or relax.

I ordered a car from airport to hotel. When we arrived there was nobody there to pick us up. We had to get a taxi. I told the hotel and they refused to take the charge off the bill at first then agreed. But once I left and was out of the country they charged my card. Do not recommend this place.

Conveniet location. Rooms are comfortable but not plush. Somewhat dated but more than adequate. Very safe neighborhood. Very helpful and attentive staff. Would stay here again.

The attention we got from everyone at the hotel was very good. We wil remember our stay mainly due to them. Location is another very positive aspect. We got the handicapped bedroom so which had a very comfortable double bed. Breakfast was as expected.

The handicapped bathroom is inappropriate for non handicapped couples. The whole bathroom gets wet as there is no shower curtains. The breakfast could have been more varied but acceptable.

Loved the neighbourhood, loved the staff, loved the room. Also, my room was super quiet, I didn't hear anything the whole time I stayed. The gym was small but it has what you need. This will be my go-to on future trips. Also, I was able to walk to Recoleta Cemetary, so although I was visiting for work, I was able to feel like I saw something also. There's also a vegan bakery just around the corner, and I was able to get lunch there to take to my conference every day. There wasn't a minibar, so if you're looking for an alcohol-free room, this hotel is a good option.

Nothing, I liked it all

Nice room! Great Location

Breakfast

Very clean confortable Excellent location and very good breakfast

The room was very comfortable; the breakfast was very good and served from 6:30-10:30!!!The hotel is located in Recoleta, walking distance to the beautiful Recoleta park, very nice and safe neighborhood to walk down the cozy streets!The service and attention of the staff was very professional, friendly and dedicated to making our stay a great experience

Far from being a $300+ per night hotel

Ants in bathroom and beds. Requested to get it cleaned and the staff never did it. When I complained, I didn’t even get an apology from them. Old poorly-maintained rooms Horrible / unfriendly service

Location is very good. Clean. Staff pleasant.

Room felt a little tired. Air conditioner was noisy. Window didn't close properly so traffic noise was a problem. Bathroom didn't have a working exhaust fan