Best Western Plus BorgoLecco Hotel

Very friendly staff, good seize of the room, clean, all looks nice, new and functional. Underground parking.

Parking space is tight for a SUV. However this is pretty normal in Italy.

Very quiet and serene. Interesting amenities built around saving power and resources

Was slightly hard to find, but that’s more on me

Fair

Because they forced me to take the booking, and reject to cancel or reschedule my booking even they had a free rooms on other datesI never seen such unprofessional treatment

Friendly staff, clean, close to restaurants, parking

I would have loved a breakfast choice that was not full buffet. We didn’t go for it as we eat little in the morning

Breakfast was excellent and people were really friendly and helpful. Elia was the front desk she was above and beyond. I just simply left the location.

I travel a lot and everything was excellent. I don’t have anything to complain.

The staff is super nice and helpful. The location for us, going to Monza, was perfect. Very clean and good value for money.

Honestly, everything was good.

Helpful staff, good location to visit Milan (30 min by train). Great restaurants for dinner. Comfy beds and good breakfast.

The shower was not cleaned properly.

Perfect place to stay - very clean and the staff is friendly and helpful!

Very clean and comfortable. Huge bed, friendly staff, free parking. Nearby restaurants, and supermarket. Easy access to the motorway. Full recommendations!

Staff was super excellent, specially at the reception - Ms. Valentina - very helpful and friendly. Even the other staff were polite, friendly as well as helpful. Rooms were nice, clean & big. Definitely would recommend to my frdz and other travelers.

Friendly staff, comfortable beds, spacious and clean room

A bit noisy outside because of restaurants

Breakfast was delicious and plenty of choices. Coffee was especially good!

Cleanness is remarkable at this hotel. Staff are very cooperative, and they go way beyond to help.

Breakfast is average, need some more varieties.

Clean, close to restaurants, quiet, Eleniaylenia was the receptionist most of the time we were staying and she helped us so much with our enquiries. She was always very professional. She is an asset to your team at the hotel.

Our room had doors to the outside there was several big rainstorms before we got there and whilst we were there. The doors leaked so carpet was soaked and bottom of the curtains. Made the room smell

Room

Breakfast. Nice but not fresh bakery. The egg was very strange, something else but not egg.

Nice rooms and staff was very helpful. Good breakfast.

The hotel is situated in quite an uninteresting town.

Our second stay here. We will come back. We stayed in a suite with a large balcony. Lovely hotel in a good location.

*Beds were great*staff was great

* bit far from milano center

The staff was very helpful and attentive. The beds were extremely comfortable. Parking was excellent, garage, and free. Air conditioning was good. Restaurant down stairs from the hotel was great too!

The shower and bathrooms in general could use updating. The rest of the room has been updated, as well as furniture. But the bathrooms and showers are not.

Good hotel layout, friendly receptionists, great parking garage, good allocation of rooms.

Common areas couls be cleaner particularly corridor carpets.