Hotel Maltański

Location and ambiance. Helpful staff. Good breakfast.

Water in the tub in room 5 did not drain efficiently. That said, a good heritage hotel.

Very clean, great location

No bar, no mini bar as advertised

Location and furniture

No air conditioner

Location, cleanliness, easy and early check in

Location and staff were great.Our tour started earlier than planned which meant we missed breakfast in hotel. Manager made us a pack lunch!! Also manager made us feel very welcome and gave us great information about krakow.

The hotel's location is ideal—very close to the old town and everything is within walking distance. The room was nice and comfortable, and the bathroom as well. We had an issue with the shower, but it was resolved the same day we reported it. The breakfast was nothing special, just the basics. Because of the location, I would choose it again if I visit Kraków.

At times, a faint odor was noticeable in the room, possibly related to the plumbing system

Location was perfect, small hotel of just 19 rooms. Breakfast was brilliant for visiting old town. Great trips out to key locations you wanted to visit and everything was reasonably priced

Slight problem with Wi-Fi, but hotel working on it

Clean and quiet hotel with very kind stuff always ready to help

The hotel has a great location, very good for position. The staff was very friendly

The smell in the bathroom was a little disturbing but got fixed quickly

Good location, helpful staff, nice room and quiet

Very close to the Castle and Main Square, max 10 mins walk. Approx 25 min walk to the main station.Our room and bathroom were very spacious. Could occasionally hear the water from the neighbouroling bedroom but not enough to ruin our stay. Room was nice and warm.Good selection for breakfast, cheese, meats, fruit, yogurts, breads and local delicacies.Martin the hotel manager was exceptional - very friendly with a lot of helpful local information.The area seemed very safe.Would definitely stay in this traditional hotel on our next visit.

The location is excellent and only a 10 minute walk up to the square,The hotel is old but clean and nicely presented,The rooms are big with a limited mini bar but you do need to bring your own shower and bath products as what is provided in the room is extremely limited.The breakfast is continental style but an excellent variety and more than adequate.Our 3 room, 3 night stay was good.The Christmas market was good but nowhere near as good as Wroclaw which we have done the last 2 years.

The young girl on reception when we checked in was miserable and could not manage a welcoming smile as were the night porters.However the shining light was Dominika as she was friendly, always smiling and extremely helpful, she was superb.We had room 17 and the dividing partition to the next room was extremely thin and the noise was bad.Noise does travel badly throughout the hotel.

breakfast was good the location was great walking distance to the square and castle everything was close to the hotel

parking

The property itself was beautiful and a great location

The beds were not comfortable at all. The mattress was so soft and sunken in I slept 1-2 hours a night. The hotel was at capacity so I could not try another room. I was super disappointed in this aspect and despite speaking to night clerks on my trip, the property accused me of trying to get a free stay. Poor management and service

Location is the best, clean room, bathroom, good staff, big parking.

Breakfast could be more polish, not europäisch.

The staff were excellent, very helpful and went out of their way to give a top class service. The room was clean, the bed comfortable, plenty of storage space and a big en-suite.

The tea and coffee in the breakfast room could have been hotter.

Hospitality, location, personel, parking, rooms. Everything

They could repaint the rooms and brush parquet. But it was great anyway.

Location, style, facilities and staff

Lack of lift

We have stayed here several times previously. The location is superb and the hotel has real character. We love the breakfast buffet!

Maybe the room was a little in need of redecoration, but otherwise fine.

Very good staff , a clean unit

The refrigerator was Brocken