3 Star Hotel

Hotel Polonia

Basztowa 25, Krakow, Poland View Map

$125 nightly

includes all fees

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Hotel Polonia photo 2
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Hotel Polonia

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About

The historic Hotel Polonia is located in the Old Town Kraków, just 2133 feet from Main Market Square. City’s main railway station, Kraków, Główny, is only a 5-minute walk away. All rooms at the Polonia are classically furnished and come with traditional décor. Each has a spacious bathroom with a shower. Some offer air conditioning. Guests receive a complimentary bottle of water. A traditional breakfast buffet is served daily. The Polonia Restaurant offers Polish dishes and homemade specialties. Front desk staff is available 24 hours a day and can arrange trips to Wieliczka Salt Mine, as well as luggage storage. Shuttle services can be arranged. Hotel Polonia overlooks the Słowacki Theater and the Kraków Barbican. Wawel Royal Castle is just a 20-minute walk away. Galeria Krakowska Shopping Mall is just round the corner. Private parking is available at a surcharge.

845 Reviews

8.5Very Good
Cleanliness
8.9
Staff
8.7
Location
9.5

What Guests Say

  • “Location, style, cleanliness, food, service”
  • “Best Location. Only less than 10mins to train station and ard 15mins walk to old town. Tram is right in front of the hotel.”
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Top Amenities

  • Restaurant
  • Free Internet Access
  • Pets Allowed
  • Airport Shuttle
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Apartment1/4

Apartment

754 sqft • 1 Double or 1 Sofabed

  • Accessible by lift
  • Additional toilet
  • Air conditioning
  • Bath or Shower
Twin Room1/4

Twin Room

151 sqft • 3 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap
Deluxe Double Room1/4

Deluxe Double Room

539 sqft • 1 King

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bidet
Double Room1/4

Double Room

151 sqft • 1 Queen

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap
Premium Twin Room1/4

Premium Twin Room

270 sqft • 2 Single, 1 Sofabed

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.5
    Very Good

    Based on 845 reviews

    Location

    9.5

    Cleanliness

    8.9

    Staff

    8.7

    Overall Quality

    8.5

    Pros +

    • Location, style, cleanliness, food, service
    • Best Location. Only less than 10mins to train station and ard 15mins walk to old town. Tram is right in front of the hotel.
    • Fantastic location. Beautiful historical building. Lovely breakfast with great choices. Warm and comfy room.

    Cons -

    • There is nothing to dislike in this hotel
    • Limited breakfast selection.Bathroom shower handle loose and water pressure is very low.Can be noisy due to tram operation at nite. Good and bad at the same time.
    • Noise from Trams outside was very loud
    Business Traveler (264)Solo Traveler (369)Traveling as Couple (761)Family with Young Children (817)Family with Teens (2)Senior Traveler (9)Group Traveler (335)Total (4,057)
    10IrinaPosted on: 6-13-2024

    Location, style, cleanliness, food, service

    There is nothing to dislike in this hotel

    7SethelaPosted on: 2-19-2026

    Best Location. Only less than 10mins to train station and ard 15mins walk to old town. Tram is right in front of the hotel.

    Limited breakfast selection.Bathroom shower handle loose and water pressure is very low.Can be noisy due to tram operation at nite. Good and bad at the same time.

    10McilhinneyPosted on: 2-17-2026

    Fantastic location. Beautiful historical building. Lovely breakfast with great choices. Warm and comfy room.

    8LawrencePosted on: 2-16-2026

    Lovely old hotel, great location.The restaurant serves wonderful food & great breakfast

    Noise from Trams outside was very loud

    7RobertPosted on: 2-15-2026

    Good breakfast, excellent location.

    Very noicy from street traffic (trams)

    9ClaudiaPosted on: 2-5-2026

    An old, charming place with friendly staff and great location being directly next to the old city and walking distance to the central station

    10HelenPosted on: 2-1-2026

    Great location - very close to the main square, and with the train station opposite. Spotless rooms.

    4ChrisPosted on: 1-29-2026

    The location was great Rooms spacious and cleanFriendly staff

    Tram stop right outside the hotels with trams going past all night

    10OctaviaPosted on: 1-26-2026

    The Hotel Polonia is located just about 5 minutes walk from the Galeria mall and the new Krakow Glowny that is now built inside the mall. It is also on the edge of, if not actually in, the Stare Miasto. The breakfast was a wonderful spread of fresh and tasty food. There was something to suit every taste.

    The bathroom was adequate given that the hotel dates back many decades. The shower stall leaked water onto the floor drain; not sure why that is happening. The windows were old and probably should be replaced to help hold heat in. We kept the black out curtains closed to help.

    10CharlottePosted on: 1-23-2026

    My room was very comfortable and clean. The location is perfect for quick access to the Old Town centre and the main railway station. Breakfast is delicious! Such a choice!

    Nothing could have been better.

    9SarahPosted on: 1-22-2026

    loved the history and old elegance of this hotel it was from another era but with amazing modern bathroom and great bed

    8BrianPosted on: 1-19-2026

    For several nights previous I had stayed around the corner at another turn of the century hotel and the Polonia had been better updated over time. The WiFi was also much faster which is why I left the other hotel. Staff were primarily very friendly but there were a few sour faces. Room was large and comfortable. I liked the water provided and having an electric kettle with coffee and tea available. The windows opened so I could get fresh air. Bed was comfortable.

    I asked for a quiet room and got one on the 3rd floor over-looking all the trams and buses, late night street cleaners, people yelling at the bus stop and sirens in the night. Tradeoff was that it was a lovely view of the park. No refrigerator which I would have liked but they did keep the ice pack for my knee in the freezer when I asked. TV was so tiny for the size of the room and don't think any English speaking TV stations and no instructions in English on how to operate it.

    10CharlottePosted on: 1-19-2026

    Lovely building.central location. Delicious breakfast. Very clean. Helpful and friendly staff.

    Nothing!

    8KimPosted on: 1-18-2026

    Great location. Felt homely and traditional.

    They didn’t like you sitting in the bar for drinks.

    8MoragPosted on: 1-13-2026

    Decor, friendly restaurant staff, great quality and good value food in the restaurant.

    Noise of the trams outside at night.

    9LouisePosted on: 1-12-2026

    Excellent location. Beautiful decor. Staff were friendly and service was excellent. Great value for money.

    The only downfall was that the beds were hard, but that’s just a personal choice

    8EdwardPosted on: 1-9-2026

    Location! Very close to Central Train Station, the Galeria Krakowska Mall (a huge mall!) and the Old City (Rynek and Sukiennice). The property itself has a wonderful old world charm. You still need a real key to enter your room. Bathrooms are modern. Breakfast was great! Rooms are quite spacious.

    The property feels a little ‘dated’. Area rugs and furniture are not ‘new’. But that was also part of its old world charm!Street facing rooms may experience some noise from trams outside.

    8EdwardPosted on: 1-8-2026

    Location! Very close to Central Train Station, the Galeria Krakowska Mall (a huge mall!) and the Old City (Rynek and Sukiennice). The property itself has a wonderful old world charm. You still need a real key to enter your room. Bathrooms are modern. Breakfast was great! Rooms are quite spacious.

    The property feels a little ‘dated’. Area rugs and furniture are not ‘new’. But that was also part of its old world charm!Street facing rooms may experience some noise from trams outside.

    10ShannonPosted on: 1-8-2026

    Location great. Hotel was beautiful. Staff friendly.

    No kettle in room

    9KrystynaPosted on: 1-8-2026

    location, service, style,

    noise from the street

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 2 and above can stay with extra bed, subject to additional charges.
    PetsPets are allowed upon request. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    If guests require the hotel to send booking confirmation to an embassy (for visa procedures), the hotel will charge the guests' credit card with the full, nonrefundable amount of reservation costs. The invoice can be issued no later than the 15th day of the next month from the date of payment. At a later date, invoicing will not be possible. Please note that the payment for the entire stay will be charged upon check-in.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

    Location

    Hotel Polonia

    Basztowa 25, Krakow

    Discover the AreaOld Town

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