Hotel Indigo Krakow - Old Town By IHG

incredibly comfortable bed; skylights; inventive design choices; excellent location; quiet.

Great bartender on Tuesday and Wednesday night!

Small room even for 1 person compared to Indigo in Warsaw.

Very comfortable bed and bath. Nicely appointed. I felt it was a place I could rest and regenerate, which is what I look for in a hotel. Great. Location, too.

The rooms are a little small and cramped. It was fine for one person, but I'm leass sure I'd stay there if I was a couple.

Hotel in good location close to Old Town. hotel and room nicely decorated, clean and bed comfortable. Good breakfasts. Friendly and helpful staff.

Breakfast was more than adequate and a very pleasant environment. The staff were uber friendly and helpful.

Room could have been marginally larger. Great shower though and blackout blinds

Decoration. Bathroom. Bar and staff

Great room. Lovely breakfast. Staff very attentive and helpful. Great Barman.

Welcoming staff and fresh decor.

Room was excellent but a bit tight.

From welcome to departure, the whole experience was exceptional...the location is perfect for exploring the beautiful Krakow....and the decor is stunning...Breakfast was delicious and plentiful...would thoroughly recommend this hotel.

There wasn't anything

Quiet location and the style of the hotel. Barman mixed fantastic negronis. Shower was great. We had a quiet too

Room was a little tight even though we were apparently upgraded. I’d still go back.

When we needed to leave early and had to skip breakfast, they packed the most thoughtful and delicious lunch bag for us.

Room size, decor, cleanliness.The cooked breakfast options were straight out of the very top drawer.

Nothing!

Great breakfast and service, clean comfortable room a short walk to the old main square

bar expensive

Very helpful staff. Lovely breakfast and catered for gluten free with bread and cereal.

I paid for a room with a city view where the photos showed tall, large windows. I received a room on the top floor that seemed to be on the roof, with very small windows and where to see the city I had to bend over.

Our stay at Hotel Indigo was overall pleasant, but I want to take a moment to highlight an extraordinary act of kindness and professionalism by a young staff member who truly went above and beyond.On the evening of January 2nd, my husband and I were unfortunately attacked outside the hotel by a local man who was extremely drunk and had been causing trouble earlier in the evening. This was an incredibly frightening experience for us as tourists, and many passersby ignored our calls for help.However, a young man working at the hotel that evening (blonde, likely in his mid-twenties) stepped in and showed incredible bravery and composure. He came outside, separated the fight, defused the situation, spoke to the man in Polish, and made it clear we were tourists and should be left alone. He then ensured the man was locked out of the hotel and called the police to ensure our safety.This staff member’s actions were far beyond what anyone could reasonably expect from hotel staff. He was calm, professional, and compassionate in a very tense situation, and my husband and I are deeply grateful for his support. Unfortunately, I didn’t get his name, but I would love for this review to reach either him or the management at Hotel Indigo so that his bravery and kindness can be recognized.In addition to this, the hotel itself was lovely, and we would certainly stay here again. But this young man’s courage and care were, without a doubt, the highlight of our experience. Thank you for hiring such exceptional staff.

room was a little too small and warm, could not seem to cool it down or open windows and it was -3 outside! Room service menu poor, limited and not very healthy.

Nice and modern and cosy. Great staff, lovely room and great facilities.

Great location, lovely interiors, very nice room, very comfortable beds, cleanliness. All staff very friendly and helpful. Great bar area. Nice bar food and very tasty breakfast with lots of options to choose from! Filipa18 restaurant was a great experience too!

There was nothing not to like!

Comfortable beds, soft linens, nice staff, quiet, delicious breakfast

reception was warm n receptive. the bar was my late lunch place. everyday they would serve me new cuisine. I'm a foody. the last night I went to the dinner place. the lady on duty was friendly and help me choose what to eat. the chef came to my table and explained how the dish was made

pretty much nothing.