Hotel Atrium

So close to everywhere, whichever way you walk you’ll find one of the main attraction points. Close to tram station, main city centre,shopping centre, theatre etc. Amazing breakfast, very clean room. We went when it was -10 and the rooms were so nice and warm. Lovey ladies on reception. Got some freebies like champagne. Room cleaned daily to perfection. Will be staying again

The breakfast didn’t change much even though in the description it said it would. We stayed for 5 days and the only change was some orzo rice addition and tuna salad. Shower water temperature was very sensitive, if you tuned the knob by a tiny bit it would be scolding hot or freezing cold, hard to find nice temperature.

A beautiful hotel in the heart of Kraków. Very spacious room with comfortable beds, pillows, very clean and warm. Very welcoming staff and lovely breakfast. Beautiful design of the bar lounge.

Nothing!

The staff at the hotel are amazing and cannot do enough to help.A special thank you to Paulina on reception.Every hotel needs a Paulyna

Bar area could do with subdued lighting

Very friendly welcome and staff generally, all staff couldn't do enough for you, really good service. This hotel is in a great location, just 10/15 mins walk from the train station and easy walking to all of the main attractions in Krakow. Our room was a good size and well equipped with all that we needed for a four night stay. Plenty of choice at breakfast and a good selection on the main food menu.

Room could have been cleaner (but I am being hyper critical here).

Clean, modern, perfect

No smart tv

The location, the staff at the reception, the cleanliness,

The pastries at breakfast are not good.

On arrival the lady on reception (Pauline/Paulina) was absolutely lovely. So informative and helped us a lot over the weekend with any questions we had.The rooms were spotless. Cosy and the hotel was in a great location for walking around the city.All staff very friendly and helpful.

The breakfast just wasn't to our personal taste. Not a criticism of the hotel as food looked lovely and lots of choice but we were happy with a coffee/apple juice and some toast & eggs! However, the "breakfast bag" we had early to go on our excursion was fabulous! Really enjoyed and kept us full. So thankyou ☺️

Room was large and comfortable. Staff very friendly and helpful. Breakfast choice was very good. Hotel is within easy walking distance of all attractions in krakow

More choice of vodka in bar. Was quite limited

Great place near to old city and central station, very friendly staff and you can drop your luggage on reception after checkout if needed.

It was a small friendly hotel well situated..to the old town.. Great selection for breakfast and 24 hour reception.

There was nothing I could mention.

Location Cleanliness Very comfortable beds

Clean & modern hotelSpacious roomsNice staffGood location

Breakfast selection

Reasonable price and very close to old town Nice and helpful receptionist

Your friendly staff

The cracked tiles and the wobbly towel rack in the bathroom

Really welcoming and helpful staff, great location and the room had everything we needed in terms of facilities.

During busy breakfast periods, it would have been helpful if the tables could have been wiped between guests leaving/arriving.

Super central and a lovely hotel to rest your head. The bed was comfy, the room was clean and the staff were helpful. It’s very close to the square (about 10 min walk) and also within walking distance to the Jewish quarter too. We were able to keep our bags in the property on our last day so we could explore before going to the airport.

The only minor inconvenience was the shower. It went from scalding to cold to scalding again with short breaks in between where the water was able to be used.

Tucked away in a nice quiet part within 10-20 mins walking distance to everything you need. Close to railway station when coming from the airport. Lovely warm and spotlessly clean room. So quiet, I didn’t hear a thing all night! Super friendly and helpful staff. Wonderful little bar and restaurant with fantastic food and excellent service. A great little find. Great value for money and Highly recommended.

Everything, staff extremely nice and helpful. Breakfast amazing and restaurant super excellent, chef first class

Could not find anything negative

Everything was perfect except for two things (see below). The room size, bathrooms, cleanliness, check-in process, and breakfast experience was fantastic. Rooms were nice and cool and cleaned regularly. The staff was very friendly and helpful. Breakfast was delicious and healthy options. The distance one short block away from old town was also perfect!

2 things that made it impossible to sleep in - the cleaning staff talking constantly and loudly outside my doors early in the morning, and skylights that were not able to be covered by curtains that shown into the room

Friendly reception staff and driver who collected us. Room was prepared nicely for a 3 person stay.