Golden Tulip Krakow City Center

Location is not bad.

The staff at the reception was rude, misleading, gave us a terrible room, and was not willing to cancel the reservation since she already scanned the CC, although we informed her that we don't want to stay in the hotel as soon as we saw the room.

The breakfast and it was close to the main square. There was a billard bar in front of the hotel.

They gave me a handicapped room, which made me feel uncomfortable because I didn't need it.

The location is very convenient for sightseeing. The breakfast was excellent, with everything you might want to eat.

The bar closed early at 22.00.

The staff was kind and willing to help The meals are delicious both breakfast and in the restaurant

There aren’t many storage cabinet

Excellent breakfast-lots of choices for hot and cold food. Well laid out in the room. The dining room was warm and plenty of clean tables. The staff are friendly and helpful answering questions and helping us get reservations at restaurants.Towels changed daily. Garbage thrown daily.

the lift broke down and we were on the 4th floor it was down for our entire trip

The hotel is located just a few minutes away from the old town, in a very quiet and interesting neighborhood! Very helpful and friendly staff, comfortable room, good restaurant and bar.

Everything is perfect . Cannot fault it . Easy access, walking distance from the old town centre ( Market Square).Great comfortable beds and bedroom and all the facilities . Amazing ,helpful, friendly staff.

As a solo traveler, I liked that the lights turned on in the hallway as I walked. This hotel felt safe. It was comfortable. The breakfast buffet was fantastic. I liked that there was indoor and outdoor seating. There was a hairsalon next door and an ice cream shop. I liked that there was a note about the safety of drinking their tap water. The wifi worked great. It was only a 10 minute walk to the rynek/Sukiennice area.

There was no place in the bathroom to put my toiletries. As a US traveler, I'm used to shampoo and soap in the bathroom, but this place only had shower gel. At first, I couldn't figure out the AC. So it'd be helpful if the hotel had instructions on how to use it. At night, this area could be intimidating to a solo traveler.

The breakfast had a wide variety of different types of food. The dining staff were helpful and efficient.

Breakfast very good, location excellent

Residents bar opened longer

Perfect location Modern, clean & comfortable Staff very friendly & helpful I would stay again

Modern Clean Up to date

The location of this hotel is great. 5 minutes walk from Old Town and the castle. Breakfast has a good selection and staff are very helpful. The room was okay, it had everything you would need as we didn’t spend lots of time in it as was exploring.

Without the air conditioning on the room can become very warm and uncomfortable to sleep.

Breakfast was really good. Large selection and well prepared and presented.Room heating/cooling system very good and easy to use.All staff, and there were plenty of them, very friendly and efficient.

I could not have a hot drink at the hotel as it did not serve any decaffeinated tea or coffee anywhere including breakfast and in room.

Room beside the courtyard was very noisy for people speaking very loudly

The staff were amazing. Nothing was too much trouble. From help with a sewing kit to booking a table at a local restaurant. Bar staff and waiting staff were equally amazing. Everyone was so friendly. The hotel itself was very clean. The rooms were perfect and the breakfast unbeatable. Definitely would recommend this hotel.

The only gripe I would have is the lack of choice for television channels but then again I wasn’t there to watch tv!

Friendly staff,very good location, spotless clean and good selection for breakfast.

Nice hotel convenient for main market square

No fresh milk for tea in bedroom . There is a fridge so you can buy your own milk but it did not keep milk fresh . Don’t think fridge was cold enough.

The room was spacious, clean and cozy

The hotel was in a really good location just a short walk to the main square . The staff were helpful and polite .The breakfast was of good quality and had a really good selection of hot and cold options. The rooms were comfortable.

There was a lack of tea, coffee and milk in the rooms.