Campanile PRIME - Saint Jean de Luz

Room met expectations, close to highway and city. Front desk was friendly.

Shower door designed to be open on one side which let water leak on floor - perhaps could be improved.

Very friendly and helpful staff able to speak English and Spanish.

Very clean and comfortable, location for me was fantastic as I was traveling and it was close to the highway, but it looked to me it was also very close to Saint Jean de Luz. Staff was super nice.

Super friendly staff, comfortable bed and a great near by restaurant.

I’d of liked a fridge and a coffee machine in the room.

Staff, breakfast and cleanliness Patricio at the front was super helpful and kind

A little bit far from downtown

Free parking is a big plus. The space was big and never had issues finding a spot even though there were a lot of guests and cars.Breakfast was OK. The reception was nice and clean.

The room reeked of animal pee. It was a bad experience since they have the nerve to charge extra for pets. Clearly they should pay closer attention to each room after cleaning is complete to have some degree of quality assurance.What makes this worse is that as a pet owner you pay more than the regular guest, but you get second citizen type of treatment. Feels like if you bring a pet you get stuck in a small selection of rooms and somehow that means you have to put up with a smelly room?

Nice and quiet. Clean.

Basic hotel, no fridge, paper cups, no milk for tea, no netflix, small towels, no hot breakfast food.

Nice and clean

I booked it as I was staying with my pet dog but it wasn’t ever communicated to me that the dog would not be allowed in the bar/breakfast area even though I specifically said I was travelling with a pet

Good size room. Choice of pillow. Excellent shower

Good breakfast and coffee.Easy location to find by sat nav.

Maybe something hot for breakfast

Front desk staff provided a very pleasant welcome and advice for travel in the area and beyond.They also suggested a good restaurant close by for our dinner and the hotel breakfast at the hotel was quite enjoyable.Convenient to the main highway.We stayed in a Campanile property the following night in Toulouse. We were impressed with both.

Cannot think of anything.

Very helpful personell. Modern and clean Building. Nice eat in options.

Lovely room, staff welcoming. Location close to the motorway yet far enough away to be quiet. Restaurant a couple of minutes from the hotel for evening meal. Breakfast at the hotel was very good. Easy walk to the beach/cliffs.

Good location, helpful staffm very clean and great shower..

Staff very friendly and welcoming. Very clean and comfortable room. Safe free parking. Good breakfast. No restaurant for dinner but Corte Paille just 5 mins walk away. Nice walk along coastal path to Saint Jean de Luz centre.

Nice and new and modern, fantastic situation and close to the motorway. Will definitely stay here again.

The restaurant was not open but there was one very close by

Clean, comfortable. Have stayed here before. Great value for money. Rooms have been upgraded since previous visit.

Clear clean large no nonsence

comfy, warm room, close to motorway so ideal for an overnight stop

the service road leading to the hotel could be resurfaced. it was in poor condition when i stayed 2 years ago and is still the same. i know it's not the hotels problem but along with the neighbouring businesses they should put pressure on the local authority to deal with the problem

Clean, comfortable and warm.

Nothing of note