Grot Hotel

LocationSize of a roomComplimentary waterStaff

Water collects in the showerBreakfast was ok, but long periods waiting for most popular dishes, for example scrambled eggs

Dirty carpets. small rooms. No AC no airflow in rooms. Rather unpleasant front desk older women. Felt as if back in communist country..

Location, reception

Shower overflow, broken shower gel

Breakfast- both cold and hot Location near centre and train

Very small room but ok for the rest, value for money as breakfast was included.

The location is the best thing about this place. It is next to the city centre, mahoe shopping area, city museum, Malbork museum (of course), right next to a bus station and 10 min walk from the railway station. It is also close to grocery stores such as zabka and Kaufland. The hotel has its own restaurant and there are several other restaurant close.by. The room has a small refrigerator as well. The morning breakfast is healthy and filling, with variety of ham and sausages. but the options for non-meat eaters are limited.

In peak summers, depending on the room you are staying, it may get quite hot, so it is advisable to keep the keep the windows partially open.

Good breakfast, good location, close to Malbork Castle and the city center.

Nothing bad to say. Everything met our expectations for the given price.

Hotel is easy to find in a walking distance from the castle -main attraction in the town. Convenient parking place.

We stayed one night and although room was spacious and quiet, it smelled like after students party and no air fresheners in the room could help to hide the smell. In the morning there was a lot of staff who hardly spoke some English and smiles probably come after lunch, we didn’t see any, unfortunately.

Safe parking for motocycles in garage. Nice walking distance to Malbork castle. Clean and bikerfriendly hotel.

The staff at the hotel were very kind to make breakfast for us and deliver it to the room, as we were outside the normal serving times with running the local Parkrun there. We were extremely surprised to see how good the breakfast was.

Unfortunately when we first arrived (just after 6pm) we found the restaurant was closed. This was probably due to very few people staying in the hotel on the night we were there. So this was disappointing as we found it difficult to get food around that area.

Exceptional staff. Very friendly, especially restaraunt staff. Very good location. Hotel's parking facilities are excellent.

Location excellent, close to station and castle. Staff very friendly and helpful.Large room and comfortable bed.

staff and location was great;no issues using Wi-Fi; clean room

many lamps in the room did not work;the breakfast was average, nothing interesting or super tasty;not enough tv channels;smoke smell in some rooms;window view was not nice.

Close to railway station, 10 mins walk maximum, late checkin available, spacious room, everything worked, good breakfast…

breakfast on a Sunday started a little late for our needs catching a train at 8.45..at 8 but a simple request and we were in at 7.40…so great service

Location, helpfull staff, room, breakfast.

Breakfast time: 7:00- 9:00. It's a bit too early.

Staff was super accommodating, provided two fans to help with the high temperatures of the room. The window only opened a few inches and there was no AC.

Bed was uncomfortable, the drain in shower was backed up, the TV wasn’t smart.

Good location, free parking nearby

Structure Is a bit run down for the price paid.Breakfast, compared to polish standards, Is quite basic

close to very loud road

small window in the corner + busy road outside

proximity to the train station and Castle.

room was very small, as were the beds. carpet dirty and bed uncomfortable.

Pleasant

The hotel felt a little like it hadn't had any guests in a couple of years. Groups of young men hanging around playing on phones. Half board included a single main meal with a choice of 2 things. Bedrooms very basic and didn't smell too good.