Hotel Czarna Róża

It’s located right in the heart of the Old Town and offers an incredible view. The room is new, clean, and cozy, with a safe available as well. The chairs on the balcony are a lovely touch, and the view is absolutely worth watching. I hadn’t included breakfast at first but decided to have it in the morning — it was delicious and more than sufficient. I would definitely stay here again. The staff are friendly and welcoming.

Location brilliant 5 minutes from centre plenty of restaurants staff were brilliant ladies in breakfast were great I had a problem with my mobile charger the lady in reception was so helpful in resolving for me her name was kasia thank you so much will definitely return

All good no complaints

Fantastic staff. Extremely helpful.

The a/c and tv were not working

Staff was very pleasant and understanding. Room cleaned every day. Great location.

Lots of stairs to the 4th floor with a heavy suitcase.

Location is great! Inside of the city center but not croweded and no noise. Reception are friendly. Easy to get transport and go to train station.

The air conditioning not working and the breakfast could be better.

Good price, breakfast was pretty good.

Slight smell in the room. Could have been whatever cleaning product they used.

Everything is ok, big room, breakfast all that I need, coffe, eggs, cheese, yogurt. Location close to river.Everyday cleaning. Very nice staf.Plan to stay here again.

Only minus is soundproof isolation of room, as usually in hotels I could hear neighbours.

The location is really good is in the center of the city and everything was close. Also the view from my balcony was amazing. I arrived 30 minutes earlier and they allow me to do the early check-In that is always a nice touch. The breakfast is a short buffet but it has a little bit for everyone and on the weekend you can eat it till 11am that is very important for those of us who lik to sleep a lot. Many people complain about the stairs, but in the part I was they do have an elevator that is very good considering I was in the 3rd floor

The toilet paper. Is the worse toilet paper a hotel have, is bad quality and it start to desintegrate even in the fingers. Not even in hostels I have seen such a bad quality. So bring your own if you are visiting this place

Very nice staff, quiet area, great location.Even though I didn't have breakfast included in the price, I still got a lovely coffee in the morning in the restaurant - thank you! Note: There are four floors in the hotel, and there is no lift, so something to consider when booking, if you travel with someone who needs easy access.

Friendly staff, good breakfast, very clean

Decor a little dated but was clean

Charming hotel, close to the Old Town. The room was clean and cosy with lovely glassed balcony and the river view. Breakfast was served from 7 till 10 or 11 (scrumble and boiled eggs, sausages, varied range of dairy products and so on). There is a possibility to buy local alcohol in the hotel bar e.g. ginger beer.

It should be a botteled water for free in the room (like in other hotel) instead of selling it for 5 zł per bottle. Our double bed wasn't comfortable because there were two single beds or mattress joined togerher. While hugging my husband I was falling into the hole between beds/mattress.

The only thing I liked was that it was close to rynek

The old floors made so much noise with every step ..every slightest turn in the bed was loud enough to wake me from My sleep.. the mattress was soo thin and uncomfortable! I woke up wity back pain ?

Everything! We have got a small kitchen, bedroom, and everything that we need. Biggest compliments to the service staff: if you have special dietary needs, you can get gluten-free and lactose-free food options upon prior request. Love this place and hugely recommend it!

Attentive staff, Clean Facilities and Especially i love the small balcony in the room.

Ok view and size of room, included a balcony and a view of the river, even if this was limited as I was placed on the first floor.

The river view annex is a modern building which was a bit disappointing considering you visit Torun for its old charm. My room was located right above a metal gate that would slam shut at odd hours of the night. So if you're going for a river view room, try and get one as high up as possible. Staff were not very apologetic about the lack of rooms further up, but that's possibly to do with either tourism-fatigue or my own cultural expectations.

The woman at the front desk did all she could to accommodate our needs, including carrying luggage up four flights of stairs.

There is no elevator/lift.

Very good location, friendly staff,good breakfast, nice patio , clean rooms

A soft mattress, there is no elevator, it is difficult to climb narrow stairs with luggage,Very thin towels they have seen better times,If you arrived with a car there is no parking, it takes time to find one with a lot of luck, on Saturday and Sunday parking is free.

Exceptional location, the hotel house near the river is superb, amazing views and nice sitting place in the balcony. The room was nicely decorated, comfy bed, hairdrayer in the bathroom. Breakfast and coffee good.

Non

A welcoming environment from the moment I opened the door! Staff were friendly and helpful, room clean and quite suitable, breakfast was good European fare with great service, location perfect for walking the historic areas. So much value for money spent!

Steps were a bit challenging for these old legs but staff carried my bag up to my room. No complaints as the exercise is good for me.

This is a small and cosy hotel situated in an old house right in the centre of the town, next door to the Living Museum of Gingerbread. It has 4 floors, each with 3-4 rooms. I had a room on the 4th floor, below the attic. The room was nice, clean, there was a fridge and a coffee maker, wifi worked well. I could not wish for more. I did not take breakfast in the hotel, as I was often leaving very early. Toruń has a relatively small and compact centre, which cen be easily discovered on foot from the hotel. There are many shops and restaurants all around and yes, of course, there are many gingerbread shops there as well.All in all, I enjoyed my stay at the Czarna Róża hotel and I would choose it for my next visit to Toruń again.

The only small inconvenience was the absence of air conditioning in the room. It was quite hot there at night and due to the noise from the street, I could not really leave the window open. But nothing too serious.