Hotel Bulwar

Everything. Staff very helpful, cleanliness, dinners were e quando breakfast was outstanding. They went out of their way to make you comfortable.

The location.

Considering it's a 4 star hotel, the facilities were sadly lacking:No English speaking channels Weird lighting in the room, no tea/coffee making in the room, and no tissues in the room.The breakfast menu is not up to much.The bar is uninviting and not staffed and very poorly stockedCouldn't even come up with 2 bottles of beer.Entrance and side entrance badly lit, especially considering the wet cobbled street outside.

Excellent location and view.

There was no teapot in the room. You have to go to loby to take a coffee or tea.

Location, of course. Everything is within walking distance. The park and promenade are just steps away.. The shower temperature and pressure are the best i have had in 29 years of traveling. Very clean room, my bedding smelled nice. Great shower gel. Being able to open windows in Europe is always great. Big room. Very different and grandiose hotel design, not the cookie cutter style, as too many hotels have now. Great views from the terraces. Fast elevators and wifi. Magnificent breakfast, where Anastasia demonstrated excellent customer service skills. Great staff. They have a spa, billiard accommodation, etc.

Leaving

Beautiful location right by the river, very clean rooms and comfortable

The hotel itself was very luxurious at first glance, visually it was pleasant and welcoming

Although advertised as an air conditioned hotel, it didn’t appear the air conditioning was on, we had to keep the window open to keep the room from becoming stifling. It was advertised that room service could be ordered from the television but we could not figure it out. The WiFi seemed to be having issues as well, as one moment I would be connected then it would disconnect me from the local network.

i have visited hotel earlier. location is excellent. roons are nice and comfortable.

lobby bar and seating areas are bit awkward. would prefer having lounge area suitable for small groups to sit and discuss in more privacy. also color scheme is not very comfortable. also its bit out-dated. been mostly unchanged for years

Good location

Only one Power outlet in the room that is not near the bed.Hotel laundry service lost items of my clothes and still cost a fortune.Hotel spa is advertised as open but the Jacuzzi has been under maintenance for weeks

Great room. Hotel is very well located and easy to walk to Old Town locations. Staff were very helpful and friendly.

We experienced some noise coming regularly from the bathroom - especially from the shower plumbing which was loud and annoying.

Room was spacious, clean and comfortable

Taxis/Ubers/Bolts can’t drop you off at the front of the hotel, as the hotel charges them to enter the car park/entrance area. This is inconvenient and potentially unsafe. I’d be happy to have the charge included in the room rate.

The hotel has a top location and is represented at a very high level. Excellent cuisine and a well-stocked bar met my expectations about a 4-star hotel.It is very pleasant when you have checked in as a guest and your license plate number is registered, the barriers open automatically via license plate recognition, and a parking space is then also available outside or in the underground garage for each registered guest.

The room had a slight smell as if from a sewage pipe (butyric acid / hydrogen sulphide) and it only disappeared after prolonged ventilation and use of the shower/sink.Unfortunately, there was no power socket to the left or right of the bed, so I was unable to use or charge devices nearby (laptop/cell phone etc.) as expected - guests are therefore advised to bring a 3m charging cable.The bathroom light was not at the entrance door to the bathroom, but opposite at the exit of the room - it took me some time to find out where the light switch was at night. The room was very quiet, but the air conditioning gurgled a bit every 15 minutes or so, so i woke up at night time because of that.he underground parking garage is comparatively narrow and unfortunately only very sparsely lit. A few LED lights and motion detectors could help to provide guests with more brightness.A little drawback is that communications seems to happen mostly if not only in Polish language, even when they know you are not from Poland. I always needed to use an online translator to understand what they want from me... a bit tedious when you are using a mobile phone only and receive emails.

Location very good.

For a 4 Star (any Star) hotel was the Wifi of the Hotel very bad. We had sometimes Internet speed of 4 or 5 Mbps in our room.Only warm water in the shower, not really hot.

Location, facilities

Airco could not be managed from the room, was done centrally at 25 and later 24 C

Location, outdoor terrace, room size, staff.

Everything was great!

Absolutely everything! This hotel is now our preferred choice when visiting Torun and we enjoyed our stay very much. - Staff were ALL wonderful. Nothing was too much trouble. The reception staff, the restaurant staff, the staff at the bar and also the spa were helpful, efficient, friendly and keen to help in any way they could. - Rooms were light, spacious and very clean. The mini bar was stocked and had room for extra drinks and chocolate. The in room safe was free to use and the little touches (enough hangers, a shoe horn, sewing kit etc) were all very welcome. - The bathroom was fully stocked with lovely toiletries and amenities. The shower was nice and powerful and the water hot all times of the day. - Housekeeping serviced the rooms to a very high standard, every day. They worked quietly and thoughtfully in the mornings, and worked with a smile.- Spa was a nice peaceful retreat! Clean, comfortable and very relaxing. It was easy to book a slot with reception and we were able to use it every day of our stay.The WiFi was excellent in all areas of the hotel and the communal areas in the hotel were clean, comfortable and a good area chill away from your room with a cup of complementary tea or coffee which was available all day long.

Nothing that we disliked BUT a rotation of the dinner menu would have been appreciated and would have encouraged us to eat there more.

Great location, kindly staff, parking, comfortable beds/pillows

Room was clean and comfortable. Breakfast was very good and location was also good for getting back and forth to workplace. Also surrounding area was very scenic and enjoyable.

Could not get any English televeisio programmes.

Modern, clean, friendly staff, great buffet breakfast an excellent location

Staff went above and beyond despite computer challenges. Room was perfect. Hotel is perfectly located with easy parking and access to the old town. Great breakfast too.

Good location in the old town centre, with walking distance to the all attraction. Very nice and helpful staff.

Poor variety of food at the breakfast buffet