WONNEMAR Resort-Hotel Wismar

I liked the waterpark and the breakfast

The washroom was ditry and the room smaller than expected and this was the first hotel that ive ever stayed in with no coffee or tea in the room. Water, tea and coffee costs nothing and can easily be provided with every room.

Pleasant

Resort hotel in the name, but you pay for sauna and fitness?

The hotel has a great ambiance with easy indoor access to the swimming paradise. It also had a children's play room with professional attendance during some hours. The neighborhood is relatively quiet, a 20 minute walk to the center of Wismar, through a nice park. Personnel was very helpful and friendly. The breakfast buffet was outstanding. All in all we had a great time there!

For a hotel with the title 'resort' and considering the price of the stay, it would have been nice to have a slightly roomier family room. It was at times very cramped. And also there was no complementary coffee or tea station in the room. (If that is a problem, then perhaps a central coffee and tea station at certain hours in the hall?)

We had a lot of fun at the spa, plenty of slides and pools. The hotel was fine, breakfast was really good.

The room was a bit squeezed e.g. barely any space to open our luggage without the need to step over. We only stayed 1 night, so was fine.The outdoor child pool area with the slides is closed for renovation -this could have been communicated by the hotel in advance as our daughter was very much looking forward to it.

You need to pay for parking for a 200 euro per night room

Nice bed

Room was not ready at 3.35 pmFar from old city

Breakfast is good, but 17 euro is a bit pricy. Room with a big balcony is good.

We booked the room via Booking.com, supposed to get a room including swimming pool, ended up they told us it was not including, if we wanted to use it we had to pay extra, plus spa, gym, sauna...all aren't free. Booked for 2 persons but ended up showing only 1 and asked us to pay more again + tax. The room was poor without a mini bar nor even a water boiler, no free coffee/tea. With this price we ended up paying we couldn't had staying at much better place, disappointed experience.

We stayed 3 nights over Easter which was rather expensive but we had a fantastic stay which was worth all the money. The water park next door which you reached via a covered bridge nearly directly from your room was wonderful. The bathrobe, pool towel and flip flops were a nice plus. The quality and selection of food at breakfast was excellent. Although we had to book a time slot for breakfast (e.g. 7, 9 or 10am) the staff were flexible and we always got a table straight away even if we arrived a little earlier or later. The location close to Wismar was fine. We would love to go back and definitely recommend.

Nothing. It was all perfect.

it was nice ? and comfortable.the key was a kind of Watch and you could also pay with it. The kids facility was great.Great that you can go to the poolpark directly from the hotel.

the room was a little small

There is a lovely swimming fun area attached with waves and many great slides, outdoorpool and special Sauna area

This didn't fit into my schedule. Here is some critics: Even though a Person who didn't join us had helped us to book a stay online and I immediately tried to Cancel it, we could not cancel it or get refunds. Extra Costs for officially 1/2 hour of usage (open 10a.m., checkout time is at 11 a.m. already. Vacation would be sleeping until 12 and then going for brunch and a plunge while Kids could enjoy a swim since 5.a.m. Non-vacation: All go for sports and swimming until 7 and then grab a bite and a coffee off to work or arrange freely with home Office options. Also we were missing room service. However one thing is outstanding at the pool: The Lifestyle guards are super friendly and Kids can show their abilities and get a reward. Thank you very much for making the whole experience a phantastic one. Unforgettably nice for the kids!

Spacious, modern and clean room

There was a bit too much noise in the morning

GREAT breakfast buffet. Clean rooms and nice overall interiors of the hotel.

While rooms are refurbished they are not really practical. Cramped and with no air conditioning, so we had to sleep with the balcony door open. This is apparently what most guests do as the hotel have installed mosquito nets to make you able to keep the door open. However be prepared to be disturbed by seagulls screaming outside throughout the night and early morning. Also the bathroom door made out of glass is a bad choice. Going to the bathroom in the middle of the night, turning on the light, means you light up the room for everyone. Bad architectural choice. The staff is not the most friendly. The fitness centre they claim is actually a public place they charge you for and the morning opening hours are a joke (opens 10 on the weekend and 08.30 on the week...). A resort with Wonnemars ambition should have a better setup and especially included in the price. I payed like 600 EUR for two nights - having a semi rude staff member asking you to pay 7 EUR to use the gym just adds a bad taste to the experience. Anyone in sales would understand. Free parking available nearby. I'd say the hotel is a good choice if you have a car. Not alot of stuff nearby so be prepared to drive to town centre in the evening.

Nice place, modern,, confortable, clean lovely food!

everything was great!

Very nice small town, but the capacity of the restaurants is not enough for the number of tourists, so it is difficult to find a place to have some dinner.

Difficulty communicating in English everywhere. The breakfast corresponds to four stars hotel, but on the first day there is no possibility to get it before 10 a.m. All the pools are continuously full of children, none is intended for hotel guests, so it is practically impossible to swim. A lot of noise all day and all evening. On the room´s balcony last year´s leaves, cobwebs, old dirty uncomfortble beach chairs and three days full ashtray.

This hotel is very good for families with children. Very clean rooms, daily cleaning. Excellent soundproofing of walls, friendly staff. Aquapark has a lot of funny stuff for all ages and tastes.

I would like to have a hot water kettle and tea in the room as the restaurant works just till 10 PM. Also, better organization of paid access to the spa area is welcomed. It is not convenient that the pool works from 10 AM.

Pleasant

No early check in, and no place to change for a wedding except a toilet next to the reception. If I wanted to use the pool, I would need to pay extra which seems like poor customer service. At least they could have offered me access to the pool as spa area for an hour to get changed.

Good location, very good breakfast, nice rooms.

This hotel is not prepared for higher temperature in the summer. No air conditioning ok, but the automated ventilation system does not help at all. 27 degrees at night in the room is horrible and does not remain as good memory of that place.

The ladies at the reception (all) and at the bar were mostly kind and hospitable. The beds were the best in the hotel.

No air conditioning activated in the rooms, for the money paid it was unacceptable to endure sweaty stay in the room just because management decided not to spend in electricity for AC, it does not matter the comfort of paying guests.

We loved this hotel and we didn't even use the pools and saunas. We loved exploring Wismar and staying here was perfect! So clean, great breakfast.

nice spa area and the room is very comfy.

They charged me too much on things I didn’t use. So, if I didn’t have look the bill correctly I would have paid more than I actually consumed.