Hotel Royal - Beauty & Spa

Good location. Nice and clean. Helpful and friendly host. I would recommend

At entrance to old town. Amazing new mattress and an actual comforter - we were warm! Kind staff. Accommodations breakfast choices. Great shower.

Location was good and rooms was clean.

Room was really small. Breakfast was rather limited. Staff used Google translator for every minor questions.

The property is located in a perfect location. Steps away from the beach and to the town center . You can leave the car parked and walk everywhere. The attendance of Patrizio and the reception ladies was very kind and helpful. The room was perfect, clean and with air conditioning.

Excellent staff.Patrizio was amazing!

Location, clean, great staff.

Location. Good room. Parking great. Nice owner.

Breakfast not great.

The location as only 50m from the beach

This is not a beach front hotel as advertised. No front or back entrance, you have to walk down and around the street to access the beach.No access to any sunbeds with a discount as previously noted on review. The cheapest beds are €40 for 2 on the back row. They do not have a private beach, it I half public.Breakfast is terrible. Never offered more than 1 coffee, only croissant or mouldy fruit and dry rusks with Nutella. Breakfast items are cheap and plentyful, so why not offer more when there is a kitchen in the hotel. We only stayed for this twice despite it being part of our nightly rate.Our bedroom was with a partial sea view. However, the main view was the bins and rubbish and a dirty building! Our bathroom drains really smelt on the last few days, so much we had to sleep with the balcony door open, and the shower head did not work.We did not report this, however .There were no English staff, appreciate we also can not speak Italian but this made things difficult for all using only our phones even for check in. There was no personality, only facts. The hotel did not feel welcoming at all. All the doors always closed, and never seemed to have anyone in even though it is meant to have a rooftop restaurant??I feel like we went to very different hotel to the reviews I read before arriving. For over €200 a night, I am honestly appalled. I have never been so disappointed. I would suggest, if you can not speak Italian, this would not be a good choice as the care given is very different to someone Italian, also, very poor offering for the overall cost!

Clean, central

Horrendous service- very rude and grumpy man on the arrival desk. Not welcoming at all.

The location is perfect with respect to being close to the city center, restaurants and the beach of Porto Cesareo. Less than 5 minutes walking.

Owner rude. When you arrive, the owner is more interested in the extras you have to pay than being appreciated for you staying at the hotel. Here is the list of things you pay extra: baby cot, parking, access to the bathtub on the top floor, anything outside of breakfast basics, anything in the freezer and etc. And you are also advised to take care of food in the room because of the ants.Parking is 10 blocks from the hotel and you have to find by yourself, open and close the gate manually. You have a baby and ask help with luggage... "we don't do this service"

The position was fine.

Breakfast is not good.Value/price is terrible.

Staff very friendly and super helpful, great location, and property was very well look after

Breakfast could of been better, missed opportunity with the jacuzzi… they wanted 80 Euros for exclusive use.. other places we stayed in Puglia it was 10 euros per person (20 euros for 2 hours exclusive use)

We stayed for a few days and all was just perfect! Room is comfortable and clean, staff is very helpful. Hotel also offered the parking! It is really close to the main beach. Highly recommended!

Very nice and clean hotel near the centre and beach of Cesareo. The host Elena is very helpful.

the locationthe design the breakfast and Elena, she was so nice.

Maybe, a bit expensive compared to the offer (we took the suite), but the view and the jacuzzi worth the money

The location was great. We loved the jacuzzi! The owner, Elena, was very helpful and friendly. She spoke fluent English. we would definitely stay here again.

There is one minor room for improvement - the selection of gin. But Elena ensured us that in the high season, more and better quality gin will be available.

The location was great. Very close to the old part of the city, close to many bars and shops, but also very quiet. Also, the view from the breakfast terrace was very nice.

It’s a small boutique hotel with a few unique rooms. The location is by the sea, and it has private parking a few corners away. The receptionist lady was really kind and the check in and out experience was great.

The room was very tiny and the bed was a squeaking at every move. The breakfast offer was very limited. Even though the hotel is by the sea, it does not have access to the beach. Overall the room rate I found quite high, unlikely I will stay again.

The host Elaina was exceptional. Whilst working extremely hard as the hotel was busy and popular, she still managed to make us feel very important and took time to speak with us. She was interested in customer satisfaction and little kind gestures of thought to be helpful. The food in the restaurant was the best we had in Puglia and very good price- excellent chef. The local wine was very pleasant and cheap. This place is about service rather than squeezing money from tourists.

The hotel was fully booked so we left it too late to book a room with a sea view. We didn't use the spa facilities so can't comment on them. Perhaps next year. The private beach is not directly affiliated with the hotel, so umbrella and bed hire is not included. You can buy your own umbrella for around 10/12 euros from shop round the corner.

Elena at the reception desk was a very nice and helpful person!, room and bathroom modern and functional, Beach Access just around the Hotel; two sunbeds with umbrella from EUR 15 per day.

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Location

Breakfast was a little poor, no new pastries towards the end of our stay.