Casa Coraje

Please note there is no air-conditioning available. Please note there are mosquito nets available upon request. Please note the massage services, yoga classes and tours are available for a surcharge. Please note the area is prone to power outages and there is no WiFi available. Please note that the property has a COP 30.000 surcharge for allowing the opening and consumption of alcoholic drinks that weren't acquired in the property's bar In the event of an early departure, the property will charge you the full amount for your stay. At Casa Coraje we want to give you the best of experiences, we invite you to read our general policies so that you have a wonderful stay. - All reservations are NON-REFUNDABLE - RESERVATION CANCELLATION Policy · Reservations that are canceled or modified 14 days or more in advance from the check-in date will have the right to reschedule their stay dates within the following six (6) months from the cancelation date. · Reservations that are canceled or modified between 3 - 14 days from the Check-In date would only have the right to reschedule dates in fully documented cases of force majeure and is granted at the discretion of the General Management. · If the guest does not arrive to take their reservation (NO SHOW), they will not have the right to reschedule dates, nor will any money be refunded. · All requests for cancelations and modifications must be submitted in writing via email. RELEVANT SCHEDULES · CHECK – ENTRANCE 2:00 pm · CHECK – OUT 11:00 a.m. · Reception Hours: 7:00 am - 9:00 pm · Breakfast hours: 7:30 am to 9:30 am · LATE CHECK OUT: Only possible with authorization; depending on room availability during your stay and until 5 pm. $50,000 will be charged per additional hour of stay. We ask guests to please return the room key to the front desk upon check-out. In case of loss or forgetfulness, a charge of $50,000 Colombian pesos will be made. SMOKE-FREE SPACES: Smoking is not allowed inside the rooms or in the indoor restaurant area. DRUG USE: The consumption or sale of illicit drugs is not permitted within the hotel facilities. Behaviors that affect the well-being of other guests may be penalized. MUSIC: Casa Coraje is in a privileged environment in the Sierra Nevada de Santa Marta, for this reason our music is only admitted in the lobby and common areas, the entry of speakers or guest speakers is not allowed. MINORS: All children are welcome and pay the normal cost of an additional person, $150,000 (Children from 18 months). If you are not traveling with your parents, an authorization signed by the parents and notarized must be presented. FOOD AND DRINKS: Food and drinks other than those provided directly by the hotel restaurant are not allowed. Regarding alcoholic beverages, to be consumed in social areas, a corkage fee must be paid (the value depends on the type of liquor). POOL: Pool hours are from 9 am to 7 pm. The entry of minor children must be supervised by the adult in charge; The intake of food and drinks of any kind is not permitted inside the pool. PETS: At Casa Coraje you can be accompanied by your pet during your stay, but you must comply with the following policies: The stay has a cost per night, per pet, of $50,000. Only a maximum of 2 medium-sized pets are allowed in the room. Within your room and all areas of the hotel you must be responsible for the waste caused by your pet. Guests must try to bring the items to accommodate their pets (bed, cushion, sheets, towels). Pets should not sleep in the room's beds, nor should hotel linen be used for their care or cleaning. The value paid for the pet's stay does not include damages caused by the pets. INTERNET & WIFI: The Wifi service is completely free for our guests. However, it must be considered that it is a service that does not always work optimally because the provider is local and does not have much capacity. PALUNA RESTAURANT - BAR The restaurant service is an independent administration ...