Pentahotel Kassel

Great vibe and helpful service. Great breakfast buffet and super friendly staff.

Nothing. All good.

Simple check-in and out process, very quick and easyTasty reasonably priced breakfastGood sound proofing in rooms with outside noise coming in

Better information on check-in process. I was running late and knowing it was a kiosk based check-in and being late wasn't a problem would have been reassuring to know

Super Location. Cheap.

The facility is a bit old. But good value for money.

A renovated hotel with a modern design. Excellent breakfast

I was not impressed with dinner (service and food quality)

The staff are really nice.

My room carpet was so stained and old and ruined, it’s unbelievable that it was an upgraded room!

In front of the train station, nice staff.

No available drinking water in the room. It was warm and No air conditioning, just a fan.Dirty carpet in the room.Although I booked a king size bed, my room have 2 small beds.

Easy Check in, few minutes walk from Kassel Wilhelmshöhe Bahnhof, close to nice part of Kassel and easy tram ride to the Herkules Park the main attraction of Kassel.

Clean, easy access with lift, modern lovely room and available restaurant and bar in the bottom

Wonderfully decorated and styled, friendly staff, great vibe and pleasant

Room was a bit small, and no free parking

Nice reception people, good breakfast good Bar.

the rooms were quite old and the Bathroom things, you see the age and usage.For that price around 135 Eur for one night quite expensive.Slow service in the evening for drinks.

The flexibel incheck, de nice room and the fact it was close to the railway station

The location of the hotel is excellent! I arrived at the hotel 3 hours earlier than my booking time and the young man at the reception checked me in without any problems, special thanks to the hotel employee for this and this was important to me after a long trip, delicious food in the restaurant, everything is so clean that it sparkles, the staff is very polite and friendly, I am very pleased and recommend this hotel to all guests of the city!

The location of the hotel is excellent! I arrived at the hotel 3 hours earlier than my booking time and the young man at the reception checked me in without any problems, special thanks to the hotel employee for this and this was important to me after a long trip, delicious food in the restaurant, everything is so clean that it sparkles, the staff is very polite and friendly, I am very pleased and recommend this hotel to all guests of the city!

Location. Free tram and train, free coffee, pool table nice room and bathroom

I wish the tourist tax was added to the initial bill. Breakfast, if not included, is very expensive

Very friendly staff, free water bottle at the bar, clean room, clean bathroom, comfortable beds.

The size of the room was big enough and I liked it so much

The Bathroom.I was taking shower and the water were everywhere on the floor

The breakfast was good and the design of the lobby

The room was outdated and dirty, the toilet was not working properly

They have an excellent breakfast. The beds are big and really comfortable.

There is no storage space for clothes and maybe 5 hangers for shirts. Same in the bathroom, no storage for items. There was no hot water the first day and the heating system in the hotel isn't strong enough in the Winter, so they provide an electrical oven in the room. The cleaning staff doesn't understand nor read English or German, and due to the hotel environment friendly attitude, the rooms are only been cleaned when requested at the reception. So we settled for cleaning every other day. The day the room should be cleaned we put the sign outside "please make up the room", when we came back the room wasn't made. We asked at the reception and they told us if any sign is outside of the room no matter which, housekeeping doesn't enter, because they can not read it ??!!??!! I have never been in such a situation. But they were very friendly and from that day on the room was cleaned every day.

The location is very central and the environment of the hotel feels spacious. The lobby is designed as a bar so there's plenty place to hang around and have drinks.

The hotel looks up-to-date from the outside and in the lobby but definitely needs an refurnishing. But the room we got has carpets that looks dirty. The curtains are also dirty, the shower curtains does even have mold. Another minus was the electric charging in the garage which requires a specific (local) pass. I asked whether they can provide me with those pass but they just simply said that it is being managed by others. A creditcard operated one would be very good to have otherwise it doesn't make sense to place them there.

LocationCleanVery friendly personal

Very dark interior It’s a little dated

Breakfast was good with a lot of variety, however I found it a bit too sweet. There was also pancakes and waffles and pizzaThe location is perfect across the station

The hot water takes a long time to start in the taps and no hot water kettle or tea in room