Paradis Plage Surf Yoga & Spa

Pros +

• Our experience at this hotel was deeply disappointing. The rooms were advertised as having sea, pool, or garden views, but upon check-in, we were taken to rooms with absolutely no view. When we requested a change, the front desk told us they were fully booked and asked us to return the next day. This was just the beginning of a frustrating three-day ordeal filled with pushback and misinformation. Each time we inquired about the room change, we were given a different excusefirst, the manager was in a meeting, then they had an emergency, and ultimately, they were just never available. Despite paying extra for a sea-view room, we were never compensated or given any resolution. Instead, we were stuck in noisy rooms with no views, leaving a bad taste in our mouths. The property itself is decent, but the service and customer care were among the worst weve ever experienced. We dined at one of the on-site restaurants one evening, and it was painful to watch the staffcompletely disorganized and poorly managedmake mistake after mistake. This hotel has potential, but the lack of management and proper staff training drags it down significantly. There are several boutique hotels in the area that may not have the same name recognition or flashy advertisements, but they offer a far better experienceat a better price. Sadly, this place was a major letdown.
• Beautiful beach and public areas near the beach. Gorgeous yoga studio. Lovely staff. Good breakfast. Our junior suite was very large but a bit chilly and no blankets provided. Also a little shabby in parts. Full kitchen if youre interested - we werent and would have preferred coffee and tea available