Hotel Havenhaus

The hotel, is like a family hotel type and is above a good and nice restaurant. The owner was very friendly and the staff too.

I liked it the most the good location, near the central station and river bank. Also good location to go in the heart of Vegesack pedonale.

Location was good, así we had a reunión closeby. Beds were soft, bath was ok.

During check-in, the attending lady told us: "There will be no breakfast tomorrow. And we will have a party until 2am". The noise of the party went until 2:30 am, impossible to sleep. I made the reservation on short notice, and they should have alerted us about the event when doing the reservation. We would have looked for another option. There was no one there to receive the room key in the morning, so we dropped it in the mailbox.

Loved the look of the hotel. Great location, easy to find straight off the ferry. Staff were very welcoming and friendly.

Some quirky bits, but that did add to the character. A few slightly broken curtains but apart from that, can’t complain.

This small cozy hotel was such a nice surprise. The staff is super friendly and make you feel so welcome. Travelling as a woman alone, each evening was welcomed with a lovely hug from the hostess and a friendly chat asking about my day. And the lady at breakfast is also such a sweetheart. This personal touch you will never find at the big hotel chains. Those might be fancier, but have no personality like this place

The rooms could use an update

I liked the location. I liked the place. I liked the staff. The breakfast was so-so for 14 euro. But maybe these are such prices today.

I didn't like that last night the guests in the next room were very loud talking and playing music till 2:00-3:00 until I knocked on their door and music stopped but talking still continued. So my sleep was destroyed. Maybe the hotel should have put it into the rules that guests sign when they give credit card information. Not sure which survey category it should belong to. You guys are experts on this.

The staff were superb, breakfast basic but acceptable, great location. All in all a wonderful few days.

The carpet

The location was super, the view onto the river was great. Although the room was small we could fit our dog‘s blanket under the desk. The breakfast was sufficient. the check-in and check-out staff was good. the lady attending to the breakfast was very attentive, professional and friendly.

everything was fine

Nice location near the Weser river, friendly staff and free parking.

Everything looks rather old and outdated. This is not really a problem in itself, but I think the hotel is quite expensive for the comfort you get in return

Service was very personalised, despite our limited German everyone went out of their way to look after us

Hotel corridors and carpet a little shabby and carpet torn, however room was perfect and good value for money.

It was within walking distance from the station, situated directly at the harbour.The staff were all very helpful and the restaurant within the hotel was great.We had a delicious meal there.

There was no lift

It was clean, good staf, good location

There was not clothes closet in the room.

cleannice locationfree parkingfree internet

Restaurant closed on sunday.Reception closed on arrival. Key in lockerWait in restaurant for 30min before being noticed by staff.Noisy neighbours in next room

Room was comfortable, hotel proximity to the harbour was a bonus, staff were friendly and helpful, breakfast was very good for the price and parking was free.

Unfortunately the power kept tripping out that supplied the room sockets so bedside light, tv and also coffee maker were unable to be used for my stay. I saw nowhere on booking.com that said breakfast was available so was pleasantly surprised to find the restaurant open in the morning and a decent breakfast supplied for 12 euros. Maybe include that as an option when booking?

Very nice staff and interior design

No cupboard or hanger for clothes

Disappointing

Very small room.

I did not had breakfast

Location

location was good for my stay

staff were excellent it met my needs

Friendly staff

The staff were very helpful and welcoming. The food was fantastic. We really enjoyed our stay, and we'll be back next year.