The Originals City, Hotel Le Forum, Strasbourg Nord (Inter-Hotel)

Pros +

• The hotel was reachable from the train station by bus, requiring taking two buses (which happened to be running with an altered schedule and path due to being Christmastime. The staff was welcoming, making both the check-in and check-out processes pleasantly efficient.

Cons -

• There was a terrible smell of swears coming from the bathroom, and the door to the bathroom didn't fully close (which had us sleep with that smell). We saw cockroaches (or similar animals) running by the floor of the hotel. The holder of the shower head didn't stay in place (was broken). The hair dryer did not work. The bed was uncomfortable (the whole metal frame rested on four thin screws, making the bed squeak and shake with every movement). The placement of electric plugs was unpractical (namely, plugs were missing next to the bed) and some did not work. The thermostat/heating control was cumbersome, thus we gave up on attempting to adjust the temperature (which was not very comfortable). People smoked right at the entrance, which was unpleasant. We used the "do not disturb" sign until around 13:00. Wen we returned in the evening, we realised that cleaning and refilling of coffee/tea wasn't done. We understand that that might be related with having used the sign, however, it's unusual in a hotel for such services to not be done at a later time, in the afternoon. In general, the facilities and design of the hotel and rooms are not what would be expected from a three-star hotel. It was much closer to an European two-star, or even one-star. However, it charged us as a three/four-star hotel.