Etna Hotel

It was very charming, the lady at the reception desk was very friendly and helpful. The pool was nice. The room was clean and comfortable with AC and a fridge.

The pool closed at 8pm so we weren't able to use it when we got back from a hot day of touring. Some light from outside disturbed our sleep a little. It was a bit far from Taormina and so that was a little inconvenient for us.

The breakfast was wonderful and the coffee was great. The staff responded instantly to any requests I made. The hotel itself was lovely and historic.

The location made it impossible to walk outside the compound. That is my only criticism.

Very clean, nice pool area with a nice pool bar

Hard beds, we’re pretty uncomfortable.

The scenery was very nice. The food was very good and it was very clean. Also the staff was very friendly and helpful.

Ive been to the Etna hotel before and so I knew what to expect and wasnt disappointed. Lovely staff and facilities at a very reasonable price. There's also a very large communal pool where you can spend all day doing lengths or stretching like I did to ease back and shoulder pain issues. The onsite courtyard restaurant is also very pleasant and lit with fairly lights giving a nice ambience. I would have no hesitation in recommending the Etna Hotel to anyone considering it.

The wifi service at the hotel isnt great to be honest, and I had an issue with my fridge that was very quickly resolved.Also, not allowing food in the rooms was disappointing especially as some people travel on a budget and cant afford to eat out all of the time. The reason for the restriction was that it attracts bugs and insects but that should be manageable.

A lovely hotel with great facilities and very nice staff. They have a very good restaurant. We had a wonderful view of Etna from our balcony. After some stressful driving in Sicily we enjoyed two quiet days by the pool.

The immediate surroundings of the hotel are not very nice, but that is okay if you just use it as a base for various excursions or enjoy yourself inside the grounds. We, for example, went to Catania to see an opera in the beautiful Teatro Massimo Bellini.

The swimming poolThe outside dinner setting was pretty but was ruined by the tasteless food and loud music

At dinner, which was not great food, they played awful loud English pop music hit songs from the 80’s on an amplifier direct from a radio station and when we asked the waiter if he couldn’t either switch it off or change it to some Italian music he said it wouldn’t be possible. It totally ruined the beautiful setting

Amazing staff, great facility and very clean. We enjoyed the pool and the dinner garden.

Refrigerator was too loud, the bed was not comfortable at all. Had a very hard time sleeping.

beautiful views of Etna

shower wasn’t very strong and didn’t heat up in the morning

A very nice hotel just off a main road in Giarre. I was visiting cousins in the area and this hotel was very convenient for them to meet me. A very beautiful restoration of an old farmhouse. Great views of Etna in the distance. The grounds are very park-like and there is plenty of free parking. The dinner restaurant on the hotel property was great. Although there was an additional charge, breakfast was very good and well worth it.

Everything was good. The wifi was OK but the signal was a little weak by the small desk. It was an old building with heavy stone walls so a bit expected that wifi would not be perfect everywhere.

spacious rooms, pool, lemon trees and tropical garden

narrow entrance for parking

Very nice location with direct view to Etna. Size of the room was okay. Staff was super friendly and the food was incredible.

The bathroom seemed kinda old, would need some renovation.

My family and I love the Etna hotel and this was our second visit in three years. The customer service is excellent, the facilities perfect for our requirements and the onsite restaurant an excellent choice if you don't fancy venturing offsite.We were even offered a transfer to a larger room part way through our stay as the lady manageress felt that we would be more comfortable there.It's a great place at a very reasonable price.Cossy

Breakfast was good overall, although there could have been some more hot foods. The homemade yoghurt was really good as were the croissants. We especially liked the help we got from the very friendly staff both before and during our stay. They speak English quite well and that was another bonus. The hotel is comprised of a very old historic and pleasant building and all rooms have their separate entrances onto the common areas.

The area of Giarre outside the hotel wasn't inviting at all and we didn't bother going out for a walk through the town. It's better to go there by car.

Great staff, great restaurant on site. Quiet

No coffee or tea making facilities in the rooms

It was very clean and the people were very friendly.

Good

Air conditioning didn’t work properly

The view of etna and surrounding

The restaurant affiliated to the hotel

Swimming pool

Poor breakfast

The view from the room was lovely and the pool area is great... nice and peaceful, thank you