Hôtel Résidence Les Mas du Grand Vallon

forget about Mas du Grand Vallon; look somewhere else

Outdated, poor internet, very noisy, poor kitchen equipment, poor technical service to fix heating, no smart tv = no Netflix, broken lamps, etcetera.

We were staying with a group of friends for a wedding nearby. It was the perfect accommodation for this. Spacious and well-equipped apartments. Beautiful grounds and gardens, so peaceful and quiet. Lovely pool and pool area which got the sun all day. The staff were so friendly and helpful. Really close to the beautiful town of Mougins.

The only downside is that you need a car to get around. The nearest shop is a couple of km away. We just used Uber to get around and it was fine.

Beautiful property in the gorgeous village of Mougins . The location was perfect! Close enough to everything, easy access to all the pretty little villages we wanted to visit as well as Cannes. The staff was wonderful and really warm and friendly . Our dog was welcomed like a star :) The apartment was well equipped with all the basics. Please bring your own spices and condiments as well as dishwasher tablets. Otherwise the nearest Casino supermarket is under 10 mins away. Special thanks to the restaurant for going out of their way to accommodate our vegetarian requests.

Would’ve liked breakfast to have been included & perhaps a quiet time for the pool as Adults only hour.

It’s a perfect spot for families quiet and inside the nature.

I would prefer a little bit better cleaning. also the kitchen can be a few inches bigger and useful?

We really liked the area and the hotelapartment concept with a pool. The size was perfect for us. Very pet friendly. Nice staff but not so much done...

To be 4 star we don´t think is good enough... we had to change to an another apartment cos we did a mistake and booked only for 4 days when we needed for 6 but it was ok to change cos our own fault. But the second apartment was so dirty... the people before us left dirty glasses and plates, the rule is you have to clean your own glasses and plates otherwise it will be charged 100 euro, but why the didn´t check before new guest moving in...? A bad thing is also they don´t provide cleaning products, You have to buy your own which is a bit stupid and waste... for us staying for 6 days and all the cleaning products never comes in small sizes... what a waste to buy a whole set for one week use!? Better idea to charge 10 euros more and include that. And we also found the bathroom very dusty, like the top of the mirrors and shelves... I told them in reception and they apologized and said they will send people to clean but never happened... Of course we cleaned by ourselves but you don´t expect to do that we you choose a 4star residence...

The location and the size of the apartment

-Wifi was not working and we had big problem working when in the apartment-Not enough towels-We had to wash the glasses and clean the kitchen before checking out otherwise they fine you 100 euros while the glasses when we got there were very dirty.-There was a wedding party that we were not informed and there was loud music and noise till 1.30am-The apartment was on the second floor with no elevator and there was no staff to carry out luggage-On arrival as the receptionist thought that we don't speak or understand French she made a bad comment to her colleague about the number of luggage we had.-Due to the wedding we had to search for over 15 minutes to find a parking space

The staff are extremely helpful and go out of their way to provide an excellent service

Exceptional

Superb

Exceptional staff and good facilities.

Pleasant

Very good

Exceptional