Sure Hotel by Best Western Dijon Sud

Very cheap price for the night and excellent quality ! Breakfast is a good buffet with salty and sweet options.

I'm not a difficult person.

Located

It was surrounded by 200 odd caravans with travellers had to book different accommodation

Web site said it had a restaurant- it didn?t

We stayed here two years ago and loved it, but this time the experience wasn’t the same. Food options were very limited, breakfast was much simpler, and even basic things like soap in the bathroom were missing. The staff are still fantastic, but the overall quality has clearly declined.

The food at the restaurant was good enough. The AC was cold.

This hotel needs a lot of work to make it worth its three stars status. One of the room had blood stains on the curtains, the bathroom sink was plugged, the shower head was changed and the toilet did not get any water. The staff changed the room but the new room had the TV remote not working (bad batteries). The carpet in the corridor leading to the room had many stains and holes. As a security issue, the light in the corridor leading to the room would turn off and not back again. I had to use my cell phone's light. The elevator is slow and the floor numbers are not showing on the corridor's side. Further, the elevator is very slow. In the second room, the phone would not stay on its fixture. I had to disconnect it.

The room seems to be recently renewed, so it felt nice and cosy, goodd room temperature, comfortable bed, great batchroom and good service.

Very comfortable beds. Specious room and very clean. Perfect for stay over through traveling

There was not much food on offer at evening however the lady on reception was extremely helpful! She made us pizzas which were delicious so we were ok at the end.

Poor

We paid for the breakfast when we checked in the hotel and this was a big mistake. In the morning all the table was dirty, as they had a big group in the hotel. The coffee machine didn't work. Only one receptionist was there trying to do everything, and she tried her best. She wasn't able to give back the money for the breakfast because we booked through booking.com. So we lost more than €20. I know the management is trying to save money, but with this service, they gonna lose customers.

location, friendly staff

bathroom , disfunctional tap with only very hot water

The location

There was no heating, only a small seperate heater supplied by the hotel. No kettle available, but they did have tea bags.

It seems they are undergoing renovations and probably the rooms will be better soonThe price and locations are convenient. .

Very cold room on arrival. Around 13 degrees. The room was old and in bad shape. There were no lights in the hallway to the room.

Location was ok and easy to access from airport

Very old. Not much quality.

Spacious clean and great family room as a duplex

Bit cold

Very clean and comfortable. Good shower. Well worth the extra €10/20 over other motels in the same area.

The room was big, Breakfast was perfect, parking

I booked the room with cot for baby but it was not prepared yet and i had to ask twice for it,

Convenient location with plenty of food options nearby, good parking, professional reception person, excellent price. Reception areas smart and clean.

Dated, grubby, mouldy bathroom. Public corridors carpet dirty and torn in areas. No kettle in room.

The reactivness of the staff, we had some technical issues with the room but the friendly staff took care of it very fast (one or two drinks at the bar was enough for them to fix it)

Comfortable beds and friendly staff. Very basic, but ideal for one night.

late check in. Price

Atrocious breakfast, NO EGGS, no water, bad bread, plastic cheese, under cooked bacon, bad coffee, all in all a sub par offering most certainly not worth €12. Shower drain clogged resulting in a flooded bathroom due to terrible 3rd world design and construction. Could not call front desk to inform of flooding because phone in room not working. Had to mop up with towels myself. Just what one wants to do before a long journey. Horrible WiFi! Had to use the Data from my phone

Included free parking is always a bonus, this hotel has it. Clean room, tasty breakfast.

When booking and prepaying on the website, make sure you do not get double charged at the reception, like it happened to us.